Victoria Lyle
Miss,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Lead Service Administration/Quantitative Fit Tester
Levitt Safety
Oakville, Ontario
03.2013 - Current
- Management/Leadership Training
- Strong Computer skills working with Infor/SXE and CRM Tool Salesforce to create account and cases
- Managed 50+ customers calls/emails per day resolving concerns
- Responsible for assisting with the hiring process, training duties
- Responsible for tracking outcome of Sales RFQ
- Coordinated service calls for 5-8 technicians on a daily basis (Fire Extinguishers, First Aid, Eyewash, Emergency lights, Fire Hose Services, Gas Detection & Compressor)
- Completed work orders and invoices daily for 100+ accounts
- Responsible for maintaining customer recurring records to ensure work place safety requirements
- Managed 75+ supplier accounts, received invoices, prepared payments
- Conducted collection calls
- Mitigated risk by implementing all required equipment and maintenance schedules according to fire code regulations for customers and our Levitt Safety office building
- Shipping and Receiving of equipment.
Child Care Worker
GoodLife Fitness
Mississauga, ON
01.2016 - 06.2016
- Assisted in developing and implementing age-appropriate activities to promote physical, social, and intellectual growth.
- Maintained a safe environment by monitoring children's play activities.
- Developed positive relationships with parents and guardians of the children in care.
- Kept accurate records of attendance at childcare sessions.
- Demonstrated patience when dealing with challenging behaviors from young children.
- Ensured all toys were sanitized after each use according to regulations.
- Observed and monitored children's play activities.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
Administrative Assistant / Warehouse
NSK Canada
01.2013 - 01.2014
- Reported to Office / Warehouse Manager serving as Receptionist and Administrative Assistant preparing and organizing correspondence, documents scheduling meetings
- Managed telephone calls, voicemail, emails, and all other communications
- Responsible for sending invoices and closing daily/monthly financial statement
- Prepared daily correspondence, documents, assist in warehouse
- Responsible for events & fundraiser for the company
- Organized and prioritized workload to ensure work is completed accurately and within established time frames
Office Manager/Accounts Payable/Receivable
Wenmar Automotive
01.2007 - 01.2013
- Reported to Owner solely responsible for overseeing all office operations including Human Resources (HR), Payroll, Health & Safety, Accounts Payable (A/P), Accounts Receivable (A/R), and customer service for an automotive and transport truck repair business
- Managed 50+ customers calls per day resolving concerns
- Responsible for all payroll, government and WSIB remittances for up to 20 employees per year
- Processed 200+ Accounts Payable transactions monthly
- Responsible for the hiring process, benefits programs, training, labor disputes, and other administrative needs for all workers within the company
- Coordinated and planned all 10+ team initiatives and social events per year
- Completed work orders and invoices daily for 50+ accounts servicing 2500+ vehicles
- Managed 75+ supplier accounts, received invoices, prepared payments and all company bills through Simply Accounting
- Conducted collection calls and maintained all client vehicle information
Education
Executive Office Assistant Certificates -
Compu College
Business Administration course certificates for: Leadership/Management, Business -
High School Diploma -
Skills
- Workplace Safety
- Care Planning
- Parent Communication
- Early Childhood Knowledge
- Safety Understanding
- Recordkeeping Requirements
- Behavior Management Techniques
- Leadership
- Simply Accounting - SAGE
- Organization
- CRM Tools – Salesforce
- Verbal & Written Communication
- Microsoft Office
- QuickBooks
Accomplishments
· Volunteer at daycare and church nurseries
· Volunteer assistant to Legal Secretary
· Volunteer assistant hockey coach
Certification
Wenmar
- First Aid certified
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Child Care Worker
GoodLife Fitness
01.2016 - 06.2016
Team Lead Service Administration/Quantitative Fit Tester
Levitt Safety
03.2013 - Current
Administrative Assistant / Warehouse
NSK Canada
01.2013 - 01.2014
Office Manager/Accounts Payable/Receivable
Wenmar Automotive
01.2007 - 01.2013
Executive Office Assistant Certificates -
Compu College
Business Administration course certificates for: Leadership/Management, Business -
High School Diploma -
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