Victoria Ltaif
Summary
I am looking for a customer service position that will allow me to employ my excellent customer service skills. I am upbeat, optimistic, and a fast-learner who would love to work in a fast paced environment with an opportunity of advancement.
Overview
3
3
years of professional experience
Work History
Hostess
The Keg Steakhouse & Bar
10.2024 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Hostess
Olive Garden Restaurant
09.2023 - 12.2024
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Barista
Toyota Cafe
06.2022 - 07.2023
- Processed all transactions accurately and efficiently while maintaining a friendly and professional demeanor
- Provided excellent customer service and ensured customer needs are being met
- Answered phones, took orders, and answered customer questions
Education
Bachelor of Commerce - Law
Macewan University
Edmonton, AB04-2029
High School Diploma -
Ross Sheppard High School
06-2024
Skills
- Multitasking Abilities
- Customer Service
- Fast Learner
- Money Handling
- Issue Resolution
- Completing Tasks
Timeline
Hostess
The Keg Steakhouse & Bar
10.2024 - Current
Restaurant Hostess
Olive Garden Restaurant
09.2023 - 12.2024
Barista
Toyota Cafe
06.2022 - 07.2023
Bachelor of Commerce - Law
Macewan University
High School Diploma -
Ross Sheppard High School
Similar Profiles
Rachel GiampaRachel Giampa
Server at The Keg Steakhouse + Bar to STK SteakhouseServer at The Keg Steakhouse + Bar to STK Steakhouse
Aileen CedoAileen Cedo
Prep Cook at The Keg Steakhouse + BarPrep Cook at The Keg Steakhouse + Bar
Brooklyn BirchBrooklyn Birch
Bartender at The Keg Steakhouse + BarBartender at The Keg Steakhouse + Bar
TSHEWANG LHAMOTSHEWANG LHAMO
Cleaner at The Keg Steakhouse + BarCleaner at The Keg Steakhouse + Bar
Brianna HaughBrianna Haugh
Hostess at Riccis Family ResturauntHostess at Riccis Family Resturaunt