VICTORIA LEBLANC
Edmonton,Canada
Summary
Seeking to contribute as an active employee at your esteemed company, eager to express and enhance skills for mutual growth of organization and career. Committed to professional development, motivated to make a positive impact and contribute to company success.
Overview
19
19
years of professional experience
Work History
Senior Service Advisor (Certified AMG Specialist)
Mercedes Benz West
Edmonton, AB, Canada
07.2014 - Current
- Certified AMG advisor specializing in high-performance race cars.
- Achieved record-breaking service sales for company.
- Conducted employee training sessions for new recruits.
- Maintained strong relationships with high-end clientele.
- Coordinated scheduling of meetings and appointments.
- Streamlined workflow for efficient delivery management.
- Scheduled timely pick-ups and drop-offs.
- Communicated information between clients and mechanics.
- Increased sales through upselling services and maintenance repairs on vehicles.
- Developed thorough project quotes.
- Budget estimates spanning $500 to $10,000.
- Ensured timely closure of invoices.
- Handled technician payments and account billing with precision.
- Kept clients informed via multiple channels about current status of vehicles.
- Released vehicles to clients and processed payments.
- Oversee completion checks by ensuring proper submission of purchase orders.
Server
The Ranch Roadhouse
Edmonton, AB, Canada
01.2013 - 01.2014
- Administered cash handling procedures and monitored a float.
- Achieved and surpassed quota benchmarks.
- Ensured seamless customer interactions.
Stock Person
Save-On-Foods
Edmonton, AB, Canada
01.2013 - 01.2014
- Consistently stocked and organized departments.
- Developed eye-catching marketing displays.
- Delivered exceptional service.
- Ensured orderly arrangement of inventory.
- Oversaw inventory control.
Seasonal General Laborer
The Brenneis Vegetable Garden
Edmonton, AB, Canada
01.2006 - 01.2009
- Harvested, rinsed, and arranged vegetables.
- Organized and readied packages for dispatch.
- Coached new employees.
Education
High School Diploma -
Sturgeon Composite High School
Sturgeon County, AB01.2013
Skills
- Experienced with Windows Operating Systems
- Competence in Office Tools
- Effective Team Collaboration
- Flexible Problem-Solving
- Independent Motivation
- Commitment to Quality
- Skilled in Adhering to Guidelines
- Consistent Punctuality
- Steadfast Reliability
- Detail Orientation
- Efficient Learning Ability
Languages
English
Full Professional
References
Available upon request
Personal Information
Hobbies: Camping, Staying physically active, Sports, Spending time with family
Timeline
Senior Service Advisor (Certified AMG Specialist)
Mercedes Benz West
07.2014 - Current
Server
The Ranch Roadhouse
01.2013 - 01.2014
Stock Person
Save-On-Foods
01.2013 - 01.2014
Seasonal General Laborer
The Brenneis Vegetable Garden
01.2006 - 01.2009
High School Diploma -
Sturgeon Composite High School