Summary
Overview
Work History
Education
Skills
Other
Timeline
Generic

Victoria Lau

Toronto,Canada

Summary

Detail oriented, experienced hospitality individual in fine-dining service setting with high volume environment. Skilled in multitasking, strong adaptability, maintain focus and high efficiency during the rush. Consistently deliver positive guests' experience with engaging personality and flexible approach under pressure. Have extend knowledge of food and wine.

Overview

6
6
years of professional experience

Work History

Server

Alobar
10.2023 - 05.2024

High demand on service standard while managing large serving section. Cultivate warm relationships and understanding need of customers in order to offer memorable experiences to guests, fostering repeated business. Enfacing guests' experiences by offering food and wine pairings.

Server

Vela
09.2022 - 11.2023

High volume with high turnover, upscale restaurant of 150seats on King St West. Maintain order efficiency & accuracy under pressure through clear communication and highly organized service.

Server

Momofuku- Kojin
02.2021 - 10.2022

Customer-oriented service and high attention to detail with casual fine-dining setting in 70 seats restaurant. Cultivate memorable and personable customer experience by suggesting food and wine pairing according to guests' needs.

Server

Private Catering
10.2021 - Current

Serving in catering functions with Chef Forrest Liu (former Chef of Terre Rouge). Experience in various types of service functions from wedding up to 200 people to custom 6 course tasting menu for high-end clientele.

Server

Terre Rouge
06.2018 - 03.2020

Contemporary French cuisine in two floor setting with 100 seats. Experienced in serving catering and private events.

Education

Bachelor Of Music - Classical Voice

University of Toronto
Toronto, ON

Skills

  • Food, wine & beverage knowledge
  • Fluent in several POS systems
  • Interactive communication skills
  • Detail and customer-oriented

Other

  • Language: Proficient in English, Mandarin, Cantonese
  • Certification: Smart Serve

Timeline

Server

Alobar
10.2023 - 05.2024

Server

Vela
09.2022 - 11.2023

Server

Private Catering
10.2021 - Current

Server

Momofuku- Kojin
02.2021 - 10.2022

Server

Terre Rouge
06.2018 - 03.2020

Bachelor Of Music - Classical Voice

University of Toronto
Victoria Lau