Victoria Lattimer
Los Angeles
Summary
Clinical Research Coordinator at UCLA TMS with expertise in patient care coordination, psychiatric screening, and insurance verification. Proven ability to enhance patient experiences through effective communication and precise data management. Demonstrated success in multitasking within fast-paced environments, ensuring operational efficiency and quality outcomes. Committed to patient advocacy and fostering supportive environments in mental health care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
UCLA TMS, Semel Institute
Los Angeles
08.2024 - Current
- Oversaw patient registration, data management, and treatment assignments for efficient operations.
- Conducted phone screenings to evaluate potential patients for eligibility criteria.
- Handled intake forms and screenings to ensure comprehensive patient information.
- Assessed patient suitability for treatment through psychological and functional evaluations.
- Managed patient caseloads while advocating for treatment-related inquiries.
- Provided appropriate resources to patients for enhanced support.
- Processed insurance claims and verified benefit eligibility efficiently.
- Maintained accurate patient billing records to ensure financial integrity.
Staff Research Assistant I
UCLA Semel Institute
Los Angeles
08.2023 - Current
- Administered TMS treatments according to physician-specific protocols to ensure compliance.
- Set up TMS devices and monitored sessions, prioritizing patient comfort and treatment precision.
- Provided compassionate care to foster trust and rapport with patients.
- Offered support through reflective listening and empathy for patients facing depression and anxiety.
- Troubleshot and resolved issues related to patient comfort, coil contact, and system setup.
Dental Assistant
Kawata Dental Inc
Los Angeles
12.2019 - 08.2023
- Orchestrated office opening and closing procedures to ensure seamless daily operations.
- Delivered patient care with a warm, welcoming demeanor.
- Managed chair-side assistance while overseeing patient care during procedures.
- Maintained meticulous organization of dental instruments, supplies, and equipment.
- Recorded comprehensive patient health histories, including dental x-rays and impressions.
Dental Assistant
Jacobs and Liang Dental Group
Beverly Hills
02.2017 - 12.2019
- Enhanced patient experience through welcoming demeanor and thorough procedural support.
- Maintained dental instruments, supplies, and equipment to ensure operational efficiency.
- Documented comprehensive patient health histories while delivering attentive care during procedures.
- Executed dental x-rays and impressions with precision and attention to detail.
Dental Assistant
Smile Comfort Dental
Culver City
01.2015 - 02.2017
- Cultivated a welcoming atmosphere for patients during dental appointments.
- Offered thorough chair-side assistance while organizing dental instruments and supplies.
- Effectively managed patient care throughout dental procedures, executing x-rays and impressions.
Zumba Instructor
Bally Total Fitness
Culver City
08.2008 - 12.2014
- Cultivated a professional front desk atmosphere, delivering exceptional client assistance.
- Conducted engaging Zumba classes while overseeing kids club activities.
- Managed pro-shop operations, ensuring efficient cash register handling and high-level customer service.
Education
Minor - Social Work
Santa Monica College
Santa Monica, CA07-2026
Dental Assistant Diploma - Dental Assisting
Everest College
Los Angeles, CA12.2014
Skills
- Customer service and support
- Patient care coordination
- Advocacy and insurance verification
- Scheduling and intake management
- Epic EHR proficiency
- Multitasking and teamwork
- Psychiatric screening
- Time management
Certification
- CPR Certified
- HIPPA Training
Timeline
Clinical Research Coordinator
UCLA TMS, Semel Institute
08.2024 - Current
Staff Research Assistant I
UCLA Semel Institute
08.2023 - Current
Dental Assistant
Kawata Dental Inc
12.2019 - 08.2023
Dental Assistant
Jacobs and Liang Dental Group
02.2017 - 12.2019
Dental Assistant
Smile Comfort Dental
01.2015 - 02.2017
Zumba Instructor
Bally Total Fitness
08.2008 - 12.2014
Minor - Social Work
Santa Monica College
Dental Assistant Diploma - Dental Assisting
Everest College
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