Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Kleinschmit

Winnipeg

Summary

Dynamic support worker with a proven track record at TSEN, enhancing client wellness through personalized care and effective goal management. Skilled in problem-solving and customer service, I foster teamwork and maintain a positive environment, ensuring exceptional experiences for clients and colleagues alike. Adaptable and organized, I thrive under pressure. I am a woman with a HUGE heart. I want to make an impact in this world. I want to be a walking vessel of love.

Overview

2026
2026
years of professional experience

Work History

Support Worker

TSEN
04.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Children Ministries

the Meeting Place
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Tended to the children's needs

Associate

Toys R Us
10.2019 - 01.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Worked at stands testing out toys with the children.

Associate

Manitoba Lotteries and Liquor Comission
06.2021 - 09.2021
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Put away inventory.
  • Prepping boxes and carriers.
  • Working the cash register.

Waitress

Joeys Seafood
10.2021 - 10.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Did some take out, put away dishes, packed some boxes.
  • Would go above and beyond, wrote on peoples bags "Have a joyful and peaceful day" or I would run to the front to open the dor for leaving customers, for them to experience true chivalry.

Education

Bachelor of Arts - Psychology

University of Winnipeg
Winnipeg
06-2029

High School Diploma -

College Louis-Riel
Winnipeg
06-2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Organizational skills
  • Calm under pressure
  • Active listening

Languages

French
Native or Bilingual

Timeline

Support Worker

TSEN
04.2022 - Current

Waitress

Joeys Seafood
10.2021 - 10.2024

Associate

Manitoba Lotteries and Liquor Comission
06.2021 - 09.2021

Associate

Toys R Us
10.2019 - 01.2020

Children Ministries

the Meeting Place

Bachelor of Arts - Psychology

University of Winnipeg

High School Diploma -

College Louis-Riel

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Victoria Kleinschmit