VICTORIA KLASSEN
Fort McMurray
Summary
Experienced in customer relationship management and sales techniques. Utilizing in-depth product knowledge and persuasive communication to drive sales. Track record of meeting customer needs and achieving sales targets.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Inventory - Field Data Collector
Acosta
2025 - Current
- Collect and record field data using mobile applications for accuracy and efficiency.
- Collaborate with team members to ensure consistency in data collection processes.
Route Sales Representative
Unifirst Canada LTD
01.2020 - 2025
- Drove Freightliner P-1000 Trucks for company operations and conducted pre- and post-trip inspections before every trip
- Travelled out of town to companies, dealerships, and oilfield sites to deliver coveralls, mats and disposable products.
- Engaged in commission-based sales
- Negotiated and secured 3-5 year contracts, adjusted prices and quotes to finalize deals
- Trained new employees, providing shadowing opportunities and teaching truck operation, customer service, and sales techniques
- Built strong relationships with companies to stay competitive
- Performed physically demanding tasks
Order Builder
Coca-Cola
01.2018 - 01.2020
- Operated warehouse equipment to build and organize customer orders efficiently.
- Worked daily to achieve 100% order production targets
- Communicated through voice-directed warehousing technology and was directed to build large orders, locate merchandise, and ensure secure and safe delivery packaging
- Used forklift to load trucks efficiently
- Operated pallet jack to move merchandise
- Performed physically demanding tasks
Owner / Operator
Drywall and Interior Finishing
01.2015 - 01.2018
- Coordinated with clients to ensure project specifications and timelines were met.
- Managed invoicing and bookkeeping
- Negotiated pricing and quotes
- Specialized in drywalling and taping
- Worked on new residential and commercial projects and restoration
Hair Stylist
Aveda
01.2011 - 01.2014
- Stylist for CTV News Anchors for Salon advertising
- Built up clientele and managed clients independently
- Coloured and cut hair with extensive product knowledge
- Promoted and Demonstrated Products Regularly
Head Cashier
Reebok
- Provided excellent customer service
- Merchandising Specialist
- Set up displays to attract customers
- Trained new employees on sales techniques and customer service
- Balancing Tills at Opening and Closing of the Store
Manager
Info Place Lottery and Transit Sales
- Managed extensive inventory control
- Balanced tills throughout the day
- Handled sales ordering
- Coordinated with security personnel to ensure safety of Lottery
Retail Sales Rep
Golden Tan
- Provided excellent customer service
- Booked customers for tanning
- Commission based tanning lotion & minute packages
- Managed inventory and merchandising
Sales Promoter
Alcohol & Beverage Sampling
- Attended promotional events
- Served Alcoholic sample products to the general public at various licensed locations
- Engaged with customers to promote products
- Promoted new product lines through effective in-store demonstrations to enhance customer engagement.
- Recorded Inventory and Data and took surveys
Smoothie Barista
Booster Juice
- Prepared and blended smoothies using high-quality ingredients, ensuring consistency in taste
- Assisted customers with menu selections, providing recommendations based on preferences and dietary needs.
- Maintained cleanliness of workstations and equipment, adhering to health and safety standard
Customer Service Cashier
Loblaws
- Assisted customers with inquiries and resolved issues efficiently.
- Handled cash management duties, ensuring balance and accuracy in registers.
- Processed customer transactions efficiently using point-of-sale systems.
- Tobacco Inventory
Education
Microsoft Office - Microsoft Office / Excel / PowerPoint Courses
Online Courses Computer Level 2 & 3
Edmonton, ABBusiness Admin. Course - Business And Management
Red River College of Applied Arts, Science And Technology
Winnipeg, MBBusiness Admin. Course - Taxes And Deductibles
Red River College of Applied Arts, Science And Technology
Winnipeg, MBBusiness Admin. Course - Microsoft Excel 2007
Red River College of Applied Arts, Science And Technology
Winnipeg, MBRed Seal in Hair Styling - Hair Styling
Scientific Marvel
Winnipeg, MBHigh School Diploma - Bilingual French and English
Collège Jeanne-Sauvé
Winnipeg, MBSkills
- Customer Service Excellence: Consistent in providing excellent customer service; ensuring customer satisfaction and loyalty
- Sales and Negotiation: Engaging in commission-based sales, negotiating contracts, and securing customer relationships
- Training and Leadership: Training new employees, supervising teams, and provided shadowing opportunities
- Business Development: Travelled for business development, built strong relationships with customers and companies, managed and ran personal business, and clientele accounts independently
- Administrative Skills: Handled invoicing, bookkeeping, and balanced tills, strong administrative and organizational skills
- Inventory Management: Managed inventory control, merchandising, and set up displays to attract customers, ensuring efficient stock management
- Data Collection Techniques: Electronically with mobile devices and Personably while engaging with the public
- Technical Skills: Operated Freightliner P-1000 Trucks, forklifts, and pallet jacks, and used voice-directed warehousing technology, highlighting technical proficiency
Accomplishments
- Completed Interior Finishing for Dream Lottery Homes
- Placed First in Hairstyling Competitions for Men's Hair and Fantasy Hair
- Hairstylist for Three CTV News Anchors
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- WHIMIS
- Fall Protection
- Forklift Operator Certificate
- ProServe Alberta
- Pallet Jack Certificate
- Class 5 Drivers License
Timeline
Route Sales Representative
Unifirst Canada LTD
01.2020 - 2025
Order Builder
Coca-Cola
01.2018 - 01.2020
Owner / Operator
Drywall and Interior Finishing
01.2015 - 01.2018
Hair Stylist
Aveda
01.2011 - 01.2014
Inventory - Field Data Collector
Acosta
2025 - Current
Head Cashier
Reebok
Manager
Info Place Lottery and Transit Sales
Retail Sales Rep
Golden Tan
Sales Promoter
Alcohol & Beverage Sampling
Smoothie Barista
Booster Juice
Customer Service Cashier
Loblaws
Microsoft Office - Microsoft Office / Excel / PowerPoint Courses
Online Courses Computer Level 2 & 3
Business Admin. Course - Business And Management
Red River College of Applied Arts, Science And Technology
Business Admin. Course - Taxes And Deductibles
Red River College of Applied Arts, Science And Technology
Business Admin. Course - Microsoft Excel 2007
Red River College of Applied Arts, Science And Technology
Red Seal in Hair Styling - Hair Styling
Scientific Marvel
High School Diploma - Bilingual French and English
Collège Jeanne-Sauvé
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