Victoria Khajavi
Toronto,ON
Summary
Strategic and visionary leader with extensive experience in enterprise transformation, change management, and technology innovation. Leveraging a strong foundation in artificial intelligence, machine learning, and emerging technologies, I am seeking a pivotal role within the AI division of Canadian Tire Corporation to spearhead the research, evaluation, and integration of cutting-edge technologies across the enterprise. With a proven track record in driving strategic initiatives and fostering partnerships, I am committed to aligning technological advancements with business objectives to propel CTR’s leadership in the retail sector.
Overview
5
5
years of professional experience
Work History
Team Lead, External Relations Analytics
TC Energy
2022.08 - Current
- Spearheaded the implementation of the Dynamics365 CRM solution, achieving a 253% ROI by reducing labor costs and OPEX through the integration of Microsoft’s Copilot generative AI model.
- Lead AI-driven projects to monitor and analyze stakeholder sentiment, utilizing advanced machine learning techniques to derive insights from communication channels, including parliamentary transcripts, reducing manual effort and information retrieval by 35% across Government Relations.
- Led in-depth impact assessments to evaluate the integration of AI tools across organizational processes, driving a 30% increase in process efficiency and developing a strategic 5-year technology roadmap that secured approval from executive leadership.
- Collaborated with cross-functional teams to align AI initiatives with business objectives, ensuring seamless integration and adoption of emerging technologies.
Government Affairs Lead
Philip Morris Limited
2021.09 - 2022.08
- Conducted deep-dive research and competitive intelligence, applying data analysis techniques to inform corporate strategies.
- Leveraged predictive analysis to anticipate and monitor emerging external threats and trends, securing a positive regulatory decision and reducing potential compliance risks by ~35% when benchmarked against competitors.
- Developed data-driven strategies to mitigate reputational risks and support business goals.
- Developed and executed educational programs to enhance AI and technology literacy and knowledge of emerging trends among employees, resulting in a 50% increase in employee engagement and a 30% improvement in technology adoption rates across the organization.
Legal Analyst
Philip Morris Limited
2019.08 - 2021.09
- Managed an extensive portfolio of legal negotiations and agreements, ensuring 100% compliance with local laws and corporate policies, and reducing potential legal liabilities by ~20%.
- Drafted and submitted 15 comprehensive policy proposals, directly impacting company operations and enhancing market positioning, contributing to a 30% increase in market share within the HTP category.
- Conducted workshops and training sessions to demonstrate the value and functionality of AI tools, resulting in enhanced productivity and process optimization.
- Collaborated cross-functionally with stakeholders to address legal issues, mitigate risks, and support business goals.
Education
Master of Management in Artificial Intelligence -
Smith School of Business
Toronto, ON08.2024
Bachelor of Arts - Philosophy
Queen’s University
Kingston, ON04.2019
Skills
- Problem-Solving
- Stakeholder Management
- Excellent Communication
- Search Engine Manipulation
- Python
- Competitive Intelligence
- Strategic Thinking
- Technology Evaluation
- Machine Learning
- Artificial Intelligence
- Project Management
Languages
English
Native or Bilingual
Timeline
Team Lead, External Relations Analytics
TC Energy
2022.08 - Current
Government Affairs Lead
Philip Morris Limited
2021.09 - 2022.08
Legal Analyst
Philip Morris Limited
2019.08 - 2021.09
Master of Management in Artificial Intelligence -
Smith School of Business
Bachelor of Arts - Philosophy
Queen’s University
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