Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Victoria Kay

Bowmanville,ON

Summary

Hardworking student with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server

Sunfire All Day Breakfast
Whitby, Ontario
05.2025 - Current
  • Provided friendly service to customers during busy breakfast hours.
  • Took accurate food and drink orders using a point-of-sale system.
  • Delivered meals to tables promptly while ensuring customer satisfaction.
  • Assisted in maintaining cleanliness of dining area and kitchen space.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Barista

Starbucks - University of Guelph Hospitality Services
Guelph, Ontario
11.2024 - Current
  • Maintained cleanliness of the café, including equipment and workstations.
  • Handled cash register operations and processed customer transactions efficiently.
  • Assisted customers with menu selections and provided friendly service.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.

Sales Clerk

M&M Food Market
Bowmanville, Ontario
05.2023 - 07.2025
  • Assisted customers with product selection and inquiries throughout the store.
  • Responded to customer questions about products and services.
  • Answered questions and inquiries per shift regarding products, prices, and availability.
  • Facilitated inventory and stock management to replenish inventories and minimize excess.
  • Described merchandise and explained use, operation and care.

Server/Head Hostess

Kelseys Original Roadhouse
Bowmanville, Ontario
07.2021 - 05.2023
  • Provided excellent customer service in a fast-paced dining environment.
  • Processed payments accurately using the restaurant's POS system.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Trained new employees on restaurant procedures and plating techniques.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Education

Bachelor of Arts - Criminal Justice And Public Policy

University of Guelph
Guelph, ON
04-2028

High School Diploma -

St Stephens Catholic Secondary School
Bowmanville
06-2024

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Effective communication
  • Multitasking and organization
  • Cash handling
  • POS operation

Accomplishments

  • Miss Italia 2025 - Oshawa Folks Art Council
  • Miss Fiesta 2025 - Oshawa Folks Art Council

Languages

French
Native/ Bilingual
English
Native/ Bilingual
Italian
Limited

Timeline

Server

Sunfire All Day Breakfast
05.2025 - Current

Barista

Starbucks - University of Guelph Hospitality Services
11.2024 - Current

Sales Clerk

M&M Food Market
05.2023 - 07.2025

Server/Head Hostess

Kelseys Original Roadhouse
07.2021 - 05.2023

Bachelor of Arts - Criminal Justice And Public Policy

University of Guelph

High School Diploma -

St Stephens Catholic Secondary School

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Victoria Kay