Victoria Johnson
Vallejo
Summary
Well-qualified with customer service proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
Work History
Caregiver
IHSS
02.2010 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Provided mobility assistance such as walking and regular exercising.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Tax Preparer
TMB TAX
01.2013 - 08.2021
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Completed and filed returns with tax departments at local, state and federal levels.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions
Caregiver
Atria Senior Living
02.2014 - 12.2016
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
Cashier
Home Depot
07.2013 - 11.2016
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Greeted over 100 patients per day
Wal Mart
Cashier
03.2011 - 06.2013
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Handled over 120 calls per day to address customer inquiries and concerns
Education
High School Diploma -
JESSE BETHEL HIGH SCHOOL
Vallejo06.2010
Skills
- First Aid and Safety
- Indirect Patient Care
- Verbal and written communication skills
- Sales
- Invoicing
- Cleaning
- Cash Handling
- Product Organization
- Inbound and Outbound Calling
- Creative problem solving
Timeline
Caregiver
Atria Senior Living
02.2014 - 12.2016
Cashier
Home Depot
07.2013 - 11.2016
Tax Preparer
TMB TAX
01.2013 - 08.2021
Wal Mart
Cashier
03.2011 - 06.2013
Caregiver
IHSS
02.2010 - Current
High School Diploma -
JESSE BETHEL HIGH SCHOOL
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