Victoria Ikhine
Barrie,Canada
Summary
Compassionate and dependable Personal Support Worker (PSW) student at Georgian College with experience in caregiving, customer service, and administrative support. Skilled in building positive relationships, assisting with activities daily living, and providing emotional support. Known for professionalism, Strong communication skills, and a commitment to client dignity, safety, and well-being.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Relations Officer
Kwikserv Auto and General Services
Lagos, Nigeria
05.2016 - 03.2025
- Built strong relationships with customers by providing professional and friendly support.
- Handled customer concerns calmly and efficiently while maintaining a positive customer experience.
- Coordinated appointments, documentation, and daily administrative responsibilities.
- Worked closely with team members in a busy environment that required multitasking and strong communication skills.
Sales & Marketing Representative
La Boucherie Nig. Ltd
Lagos, Nigeria
10.2014 - 02.2016
- Assisted customers with inquiries and provided product information and support.
- Maintained positive client relationships through professional communication and service.
- Supported daily business operations and administrative tasks.
Office Manager
Iyara Side Restaurant
Asaba, Nigeria
04.2013 - 04.2014
- Managed office operations, scheduling, and customer support activities.
- Maintained organized records and coordinated daily administrative processes.
- Assisted with staff coordination and general office management responsibilities.
Education
Personal Support Worker - Healthcare
Georgian Colleges
Barrie, Ontario12-2026
Bachelor of Science (B.Sc.) - International Studies & Diplomacy
Benson Idahosa University
Benin City, Nigeria01-2011
Skills
- Personal Care & Client Support
- Compassionate Communication
- Activities of Daily Living Assistance
- Professionalism & Confidentiality
- Team Collaboration
- Customer Service
- Documentation & Organization
- Time Management
- Problem Solving
- Infection Prevention Awareness
- Emotional Support & Companionship
- Administrative Support
Languages
English (Fluent)
Certification
- Standard First Aid & CPR BLS with AED (2026-2029)
- WHMIS (2026)
- N95 Mask Fit Testing (2026)
- Vulnerable Sector Check- Clear (2026)
Timeline
Customer Relations Officer
Kwikserv Auto and General Services
05.2016 - 03.2025
Sales & Marketing Representative
La Boucherie Nig. Ltd
10.2014 - 02.2016
Office Manager
Iyara Side Restaurant
04.2013 - 04.2014
Bachelor of Science (B.Sc.) - International Studies & Diplomacy
Benson Idahosa University
Personal Support Worker - Healthcare
Georgian Colleges
ADDITIONAL INFORMATION
- Comfortable providing personal care assistance
- Strong interpersonal and communication skills
- Quick learner with a positive and professional attitude
- Authorized to work in canada under a valid study permit.