Victoria Hoogkamp
Brantford
Summary
Experienced with water sampling and laboratory testing, ensuring accurate and reliable results. Utilizes analytical tools to detect and address water and wastewater quality issues. Knowledge of regulatory standards and environmental protocols, ensuring compliance and safety.
Overview
18
18
years of professional experience
Work History
Wastewater Treatment Operator
Corporation of the City of Brantford
12.2015 - Current
- Acted as Overall Responsible Operators and Lead Operator on a rotating basis
- Performed daily lab analysis and input data into Data Management spreadsheets.
- Implemented safety protocols for all personnel, reducing workplace accidents and promoting a positive work environment.
- Ensured compliance with environmental regulations by consistently monitoring water quality parameters and adjusting treatment methods accordingly.
- Consistently met or exceeded effluent discharge standards by closely monitoring treatment processes and making necessary adjustments when required.
- Maintained accurate records of daily operations, including data on water quality, equipment performance, and chemical usage.
- Enhanced plant efficiency by optimizing wastewater treatment processes and procedures.
- Optimized chemical dosing practices for improved wastewater treatment results while minimizing chemical consumption costs.
- Collaborated with team members to develop effective strategies for managing plant operations and meeting performance goals.
- Demonstrated capability for wet chemistry techniques by meeting quality control requirements, laboratory SOP and client specifications.
- Monitored and adjusted controls to maintain optimal water quality.
DWQMS Coordinator
Oxford County Public Works Department
08.2015 - Current
- Ensuring the Operational Authority remains in conformance to the Drinking Water Quality Management Standard, while acting as QMS Representative
- Ensuring that processes and procedures needed for the quality management system are established and maintained
- Updating and reformatting of Operations & Maintenance manuals for county water treatment facilities
- Assisting in the development of operational procedures and related forms for use in water treatment and water distribution activities
- Planning and conducting internal audits to ensure the QMS conforms to the Standard, under the Safe Drinking Water Act, 2002.
- Communicating DWQMS awareness to new staff and ensuring all staff are aware of applicable legislative and regulatory requirements related to their duties
- Informing staff of changes and updates to the quality management system and reporting to top management on the performance of the quality management system
Compliance Sampler
City of Brantford
12.2014 - 07.2015
- Selecting appropriate sampling preparation procedures and preparing all samples for analysis
- Performing analytical testing on Industrial/Commercial/Institutional customers wastewater effluent, as well as sanitary mains and storm water outfalls
- Assist Compliance Inspectors with the collection of representative samples for chemical and bacteriological analysis from all relevant users of the sewer system using automatic or manual techniques, in accordance with Municipal and Provincial requirements
- Validating analytical results using a QA/QC program
- Organizing and inputting analytical test results into appropriate database/spreadsheets
- Assisting with maintenance and calibration of all analytical equipment
- Perform routine cleaning and maintenance of all sampling equipment
- (8 month contract)
Water Treatment/ Wastewater Collection Operator
Oxford County Public Works Department
12.2013 - 04.2014
- Retrieval of SCADA data files and SCADA monthly reports from water treatment facilities
- Analysis of data for missing or incorrect values on monthly SCADA reports by locating values from log books, written daily sheets, and/or back up monitoring devices
- Modifications to SCADA program reports and validation of SCADA data through comparison of daily flow totals versus flow totals from daily manual reads
- Creation of hydrographs for County wells and data entry of monthly reports for year-end summaries
- (4 month contract)
Water Treatment/ Wastewater Collection Operator
Oxford County Public Works Department
10.2010 - 01.2012
- Daily operation of County water treatment, distribution and wastewater collection facilities
- Performing duties as OIC including operation of SCADA systems and plant equipment, setting and monitoring chemical feed rates, operating the distribution and process computers, and performing water quality tests
- Collecting weekly samples for lab analysis from treatment facilities and distribution systems
- Responding to and troubleshooting plant process malfunctions, repairing or replacing problem equipment, and documenting all maintenance and process adjustments
- Conducting regular maintenance of chlorine and turbidity analysers, chemical feed systems, and testing security and standby power systems
- Following procedures and protocols in place that ensure compliance with the Safe Drinking Water Act
Water Quality Analyst
City of Brantford
05.2009 - 06.2010
- Collection of weekly bacteriological samples from distribution system, reservoirs, point of entry, and raw water locations
- Extensive chemical analysis of raw water and in-plant processes for the purpose of operational checks and plant optimization
- Maintaining accurate records of samples taken and logging all analytical results
- Ensuring that all Ministry of the Environment sampling requirements are met weekly, monthly, and quarterly
- Responding promptly and accordingly to adverse results in the distribution system and ensuring adherence to the Safe Drinking Water Act
- Responding to customer complaints and inquiries regarding water quality
- Preparing laboratory samples for shipping to private and government labs, including the use of preservation techniques and completion of necessary chain-of-custody paperwork
- Maintaining up to date MSDS and chemical inventory
- (1 year contract)
Pilot Plant Operator
City of Brantford
01.2008 - 12.2008
- Operation of Pilot Plant process units and troubleshooting plant upsets
- Monitoring and adjusting chemical levels based on residual analysis and analyser readings
- Weekly backwashing and maintenance of Pilot Plant process equipment
- Collecting daily water samples and performing extensive analytical tests
- Calibration of analytical instrumentation
- Validating analytical results using comprehensive QA/QC program
- Documenting all experimental trial information, recording data, constructing graphs, and data entry using Microsoft Excel
- (1 year co-op position)
Education
Environmental Science Technician – Cooperative Internship Diploma -
Mohawk College of Applied Arts and Technology
Hamilton, Ontario04.2009
Bachelor of Environmental Studies - Geography
University of Waterloo
Waterloo, Ontario04.2006
Skills
- Wastewater Treatment - Level Four Certificate
- Wastewater Collection - Level Two Certificate
- Internal Auditing for the DWQMS Course
- WHMIS Certified
- Possess a valid G license in good standing
- Proficient in MS Word, Excel, Access and PowerPoint programs
- Regulatory compliance awareness
- Record keeping
- Water quality analysis
- Disinfection methods
- Continuous learning attitude
- Operational data management
- Chemical feed system operation
Languages
English
Native or Bilingual
Timeline
Wastewater Treatment Operator
Corporation of the City of Brantford
12.2015 - Current
DWQMS Coordinator
Oxford County Public Works Department
08.2015 - Current
Compliance Sampler
City of Brantford
12.2014 - 07.2015
Water Treatment/ Wastewater Collection Operator
Oxford County Public Works Department
12.2013 - 04.2014
Water Treatment/ Wastewater Collection Operator
Oxford County Public Works Department
10.2010 - 01.2012
Water Quality Analyst
City of Brantford
05.2009 - 06.2010
Pilot Plant Operator
City of Brantford
01.2008 - 12.2008
Environmental Science Technician – Cooperative Internship Diploma -
Mohawk College of Applied Arts and Technology
Bachelor of Environmental Studies - Geography
University of Waterloo
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