Victoria Higuita

* Product development: Supervising the research and development of new products, ensuring that candles meet quality standards and market trends.
* Inventory and supply management: Managing the inventory of raw materials such as wax, wicks, fragrances, and dyes. Ensuring that materials are consistently available for production without excess stock.
* Sales and marketing strategy: Creating and executing marketing plans to promote the candles, including social media ads, advertising campaigns, and the creation of an e-commerce website. Overseeing sales strategies to increase revenue.
* Expansion planning: Developing growth and expansion plans for the business, including the possibility of entering new markets or diversifying the product offering.

* Report preparation: Creating periodic reports on the company's activities, including the number of projects completed, costs, and team performance.
* Compliance with regulations and internal processes: Ensuring that all cleaning services are performed in accordance with safety and environmental regulations, as well as the company's internal procedures.
* Customer service and administrative support: Assisting customers by answering inquiries about cleaning services, scheduling interventions, and following up on requests.
* Contract and documentation management: Managing customer contracts, ensuring that the terms and conditions are met, and keeping all related documentation organized and up to date.

* Contract and documentation management: Managing customer and supplier contracts, ensuring that all documentation is properly filed and up to date.
* Customer service and administrative support: Providing assistance to customers regarding billing, contracted services, and resolving any administrative issues related to accounts.
* Inventory control: Overseeing the inventory of equipment and materials, ensuring availability for the installation and maintenance of telecommunications services.
* Billing and collections management: Generating and controlling invoices for services rendered, following up on payments, and managing outstanding collections.

* Processing international transfers: Verifying and managing remittance requests, ensuring all details are correct and funds are sent appropriately.
* Customer service: Providing support to customers regarding the status of their remittances, resolving inquiries and issues related to transfers.
* Currency and exchange rate management: Monitoring and correctly applying exchange rates to international transactions, ensuring amounts are converted accurately.
* Report generation: Preparing periodic reports on the volume and performance of international transfers, analyzing the department’s performance.