Victoria Harris
Montebello
Summary
Organized, dependable, and customer-focused professional with experience providing administrative support, coordinating with customers, and maintaining accurate records in educational, retail, and small business environments. Strong communication, multitasking, and problem-solving skills with the ability to remain calm under pressure and prioritize competing responsibilities. Eager to bring excellent organizational and customer service abilities to an Edison Dispatch Clerk role.
Overview
1
1
Language
13
13
years of professional experience
Work History
Special Education Paraprofessional
Montebello Unified School District
Montebello, CA
08.2023 - 02.2026
- Supported implementation of individualized education plans for students with diverse learning needs.
- Collaborated with special education team to create accessible learning materials and resources.
- Monitored student progress and provided feedback to educators on academic performance.
- Assisted lead teacher in classroom management and behavior intervention strategies.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Sales Associate
Marshalls
Pico Rivera, CA
09.2022 - 01.2023
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Maintained organized sales floor, ensuring product displays were visually appealing and accessible.
Office Assistant
Victor Welding Supply Company
Los Angeles, CA
01.2013 - 06.2018
- Coordinated schedules and appointments for management, optimizing time management efficiency.
- Managed office supplies inventory and procurement processes to ensure seamless operations.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in onboarding new employees by preparing training materials and facilitating orientation sessions.
- Coordinated and scheduled meetings and appointments.
Education
Bachelor of Arts - Liberal Studies
Mount Saint Mary's University
Los Angeles, CA05-2027
Skills
- Customer Service Excellence
- Problem Solving
- Data Entry & Record Keeping
- Team Collaboration
- Classroom management strategies
- Peer mentoring
Languages
Spanish
Native or Bilingual
Timeline
Special Education Paraprofessional
Montebello Unified School District
08.2023 - 02.2026
Sales Associate
Marshalls
09.2022 - 01.2023
Office Assistant
Victor Welding Supply Company
01.2013 - 06.2018
Bachelor of Arts - Liberal Studies
Mount Saint Mary's University