Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Guizar

Santa Clara

Summary

Dynamic sales professional with a proven track record at Signet Jewelers, excelling in customer service and cash handling. Recognized for consistently achieving sales targets through effective relationship-building and problem-solving skills. Adept at managing high-pressure situations while maintaining a welcoming atmosphere, ensuring customer satisfaction and loyalty.

Overview

5
5
years of professional experience

Work History

Sales Associate

Signet Jewlers
10.2023 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Front Desk Associate

Rockin' Jump Trampoline Park
07.2021 - 05.2022
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Performed basic daily bookkeeping tasks.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.

Barista-Cashier

Caffe Central
01.2020 - 01.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

High School Diploma -

Wilson High School
Santa Clara, CA

No Degree - Biology Major

Foothill College
Los Altos, CA

Skills

  • Customer service
  • Excellent people skills
  • Problem-solving
  • Multi-tasking strength
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Sales expertise
  • Store opening and closing
  • POS system operation
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Exceptional customer service

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Sales Associate

Signet Jewlers
10.2023 - 01.2025

Front Desk Associate

Rockin' Jump Trampoline Park
07.2021 - 05.2022

Barista-Cashier

Caffe Central
01.2020 - 01.2021

High School Diploma -

Wilson High School

No Degree - Biology Major

Foothill College

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Victoria Guizar