Summary
Overview
Work History
Education
Languages
Timeline
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Victoria Grygorovska

Toronto,ON

Summary

Luxury retail manager with over 7 years of experience. Working with various commodities from cosmetics, home goods to fashion. Proven track of building strong partnerships, thinking outside the box and business planning.

Overview

8
8
years of professional experience

Work History

Department Manager Leather Goods

Balenciaga (Yorkdale)
Toronto, ON
06.2023 - Current
  • Overseeing the Leather Goods department in the Toronto Flagship, responsible for 20+% of total store business.
  • Assisting in supervising a team of 9 including 4 keyholders, 3 sales associates and 2
    stock associates.
  • Running all store and client repairs, performing on-site repairs where
    possible.
  • Assisting in onboarding and new product launch training.
  • Responsible for weekly product orders and VIC special orders.
  • Assisting the Store Manager with reporting, staff touch bases and
    interviews.

Associate Store Director

Balenciaga (Holt Renfrew Bloor)
Toronto, ON
09.2021 - 06.2023
  • Supervised a team of 3 including 1 keyholder, 1 sales associate and 1 stock
    associate.
  • Increased the VVIC base by 86% within the first 8 months.
  • Built strong partnerships with Holt Renfrew Personal Shoppers across the
    country, focusing on Bloor, Square One and Yorkdale stores.
  • One of the highest-scored store on both internal and external audits in North
    America.
  • Developed a strong consignment business for the store averaging 5
    consignments a week.
  • Became one of the top-5 doors in North America for Women's Ready-to-Wear penetration and #1 door in Canada.
  • Performed operational tasks such as shipment, stock adjustment, inventory
    preparations, and back-of-house organization.
  • Recruited, interviewed and onboarded new staff.

Cosmetic Business Manager

Nordstrom (Yorkdale)
Toronto, ON
09.2017 - 09.2021
  • Promoted to Business Manager within 3 months.
  • Managed Burberry Beauty And Dior Beauty.
  • Managed a team of 2.
  • Performed product training for the store associates.
  • Held multiple events with up to 30 attendees featuring international
    speakers.
  • #1 Canadian store for the Prestige Line penetration and sales - the highest ticket line of the brand.

Sales Associate

Hudson's Bay (Queen)
Toronto, ON
08.2016 - 08.2017
  • One of the top Sales Associates in the Department.
  • Overachieved the targets for pre-sales by up to 40%.
  • Focused on client retention rate with strong outreach and personalized services.

Education

OCAD - Cosmetic Business Management

Seneca College of Applied Arts And Technology
North York, ON
05.2016

Bachelor of Arts - Event Planning

Kyiv University of Culture And Arts
Kyiv, Ukraine
06.2013

Languages

English
Full Professional
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual

Timeline

Department Manager Leather Goods

Balenciaga (Yorkdale)
06.2023 - Current

Associate Store Director

Balenciaga (Holt Renfrew Bloor)
09.2021 - 06.2023

Cosmetic Business Manager

Nordstrom (Yorkdale)
09.2017 - 09.2021

Sales Associate

Hudson's Bay (Queen)
08.2016 - 08.2017

OCAD - Cosmetic Business Management

Seneca College of Applied Arts And Technology

Bachelor of Arts - Event Planning

Kyiv University of Culture And Arts

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Victoria Grygorovska