Victoria Gomez
Riverside
Summary
Experienced with office management, administrative support, and customer service. Utilizes organizational skills to streamline office operations and enhance productivity. Knowledge of effective communication and problem-solving to ensure optimal business performance.
Overview
6
6
years of professional experience
Work History
Business Office Representative
Glenwood Surgery Center
01.2025 - Current
- Managed patient scheduling and appointment coordination for optimal office workflow.
- Processed Medical Records Requests.
- Developed and maintained electronic health records, enhancing data accuracy and accessibility.
- Collaborated with medical staff to streamline communication and improve patient care processes.
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Reduced errors in data entry tasks through meticulous attention to detail and thorough quality checks.
- Operated telephone console to receive incoming calls.
- Collected, arranged, and input information into database system.
- Review and Organize patients charts.
Office Administrator
Realty Masters and Associates
01.2023 - 01.2025
- Answering phone calls
- Onboard new agents and off board leaving agents
- Make accounting packets once receiving agents commissions
- Knowledge in Google Spreadsheets and Microsoft Forms
- Order and maintain office supplies
- Able to operate with high volume calls
- Greet and assist visitors
- Organizing / scheduling office meetings
- Imputing commission checks into company bank account
- Sort and distribute incoming mail /prepare outgoing mail
Certified Nursing Assistant
Vista Pacifica Care
08.2022 - 12.2022
- Turning or moving patients
- Bathing patients
- Grooming patients by brushing their hair, and teeth, shaving them, etc.
- Feeding patients and documenting their food and liquid intake
- Checking vital signs such as blood pressure and heart rate
- Answering patient call lights
Scheduler
Beaver Medical Group
07.2019 - 07.2021
- Scheduling follow up appointments
- Administrative writing skills
- Maintain professionalism, confidentiality, and organization
- Verbal Communication
- Microsoft Office skills
- Checking patients in and out
Education
High School Diploma -
Patriot High School
Riversideundefined
Riverside Community College
Certified Nursing Assistant - undefined
Eastlake Medical College
FontanaCertified Medical Coder - Medical Coding
AAPC
10-2025
Skills
- Spreadsheet creation
- Records maintenance
- Document management
- Policy enforcement
- Office administration
- Office management
- Administrative support
- Data retrieval systems
- Attention to detail
- Multitasking
- Adaptability
- Records management
LANGUAGES
English
Timeline
Business Office Representative
Glenwood Surgery Center
01.2025 - Current
Office Administrator
Realty Masters and Associates
01.2023 - 01.2025
Certified Nursing Assistant
Vista Pacifica Care
08.2022 - 12.2022
Scheduler
Beaver Medical Group
07.2019 - 07.2021
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Riverside Community College
Certified Nursing Assistant - undefined
Eastlake Medical College
High School Diploma -
Patriot High School
Certified Medical Coder - Medical Coding
AAPC