Victoria Garcia
Pasadena
Summary
Motivated and compassionate professional with a strong foundation in healthcare operations, customer service, and public health education. Skilled in multitasking, problem-solving, and working with diverse populations. Eager to contribute to impactful clinical research focused on neurological conditions. Committed to continuous learning and advancing patient-centered care.
Overview
3
3
years of professional experience
Work History
Shift Leader
Peet's Coffee
Pasadena
09.2023 - Current
- Supervised daily store operations, managed team schedules, and led opening and closing procedures to ensure a smooth and efficient workflow.
- Train and mentor new baristas, fostering a collaborative and high-performance work environment.
- Resolve customer concerns with professionalism and efficiency, maintaining high levels of customer satisfaction.
- Maintain accurate inventory, manage supply orders, and ensure compliance with safety and cleanliness standards.
Intern
Healthy Smiles for Kids of Orange County
Irvine
03.2022 - 06.2022
- Managed high call volumes, scheduled patient appointments, and maintained electronic records, supporting healthcare operations.
- Communicated effectively and compassionately with diverse patient populations, including children and families.
- Strengthened interest in patient-centered care and healthcare delivery systems.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Arts - Public Health
University of California, Irvine
Irvine, CA03-2023
Associate of Science - Health Science
Pasadena City College
Pasadena, CASkills
- Inventory management
- Customer service
- Team leadership
- Staff training
- Operational efficiency
- Healthcare communication
- Electronic records
- Data entry
- Customer and client relations
Languages
Spanish
Professional
Affiliations
- Volunteer at White Memorial Hospital
Timeline
Shift Leader
Peet's Coffee
09.2023 - Current
Intern
Healthy Smiles for Kids of Orange County
03.2022 - 06.2022
Bachelor of Arts - Public Health
University of California, Irvine
Associate of Science - Health Science
Pasadena City College
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