Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victoria Flores

Los Angeles

Summary

Adept at enhancing customer experiences, I excelled in fast-paced settings, mastering POS systems and showcasing exceptional beverage preparation skills. My ability to build customer relationships and maintain high standards of cleanliness and organization led to significant service efficiency improvements.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/Barista

Boba Time
02.2023 - 12.2024
  • Greeted customers entering store and responded promptly to customer
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintain a clean and organized work environment by sanitizing surfaces, replenishing supplies, and adhering to health and safety standards.
  • Provide friendly and personalized customer service, answering questions about menu items and making recommendations to enhance the guest experience.
  • Prepare and serve a variety of beverages, including smoothies, milk teas, and specialty hot drinks, ensuring consistent quality and presentation.

Cashier

Superior Grocers
03.2023 - 08.2023
  • Delivered exceptional service at the checkout, ensuring accurate and efficient cash and card transactions.
  • Built positive relationships with customers by providing professional and courteous assistance.
  • Organized and restocked store shelves to create a pleasant and accessible shopping experience.

Server/Cashier

Veggie Grill
08.2022 - 02.2023
  • Engaged warmly with guests to create a welcoming dining experience, addressing any questions or concerns with care.
  • Managed inventory by restocking and organizing merchandise to maintain a smooth workflow.
  • Maintained a clean and sanitary environment by thoroughly cleaning high-traffic areas and replenishing essential supplies.

Education

General Education - General Studies

Abraham Lincoln High School
Los Angeles, CA
06.2023

Skills

  • Proficient in POS systems and cash handling
  • Excellent customer service and relationship-building skills
  • Experienced in team collaboration and working in fast-paced environments
  • Skilled in barista techniques and beverage preparation
  • Reliable in opening and closing procedures
  • Strong attention to detail in inventory management and organization
  • Proficient in POS systems and cash handling

Certification

Food handlers certificate

Languages

Spanish
Limited Working

Timeline

Cashier

Superior Grocers
03.2023 - 08.2023

Cashier/Barista

Boba Time
02.2023 - 12.2024

Server/Cashier

Veggie Grill
08.2022 - 02.2023

General Education - General Studies

Abraham Lincoln High School
Victoria Flores