Victoria Filippelli
Mississauga,Ontario
Summary
Open and positive communicator with a determined approach to managing routine needs and meeting special challenges. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Worker
Angel Boutique
Mississauga
06.2023 - 08.2025
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Operated cash register and processed customer transactions efficiently.
- Restocked shelves with new inventory to ensure product availability.
- Engaged customers through friendly interactions and active listening skills.
Dance Assistant
The Dance Pac
Mississauga
09.2023 - 05.2024
- Assisted in organizing dance classes and rehearsal schedules for students.
- Supported instructors in teaching dance techniques and choreography to participants.
- Set up and maintained dance studio equipment and props for classes.
- Communicated with parents regarding student progress and class schedules.
Education
High School Diploma -
St. Marcellinus Secondary School
06-2025
BBA - Business
Wilfrid Laurier University
WaterlooSkills
- Customer service
- Team collaboration
- Time management
- Retail merchandising
- Event coordination
- Data entry
Affiliations
- Dancer
- Student
Languages
English
Full Professional
French
Limited
Accomplishments
- Overall and Top-Studio awards at Dance Competitions.
- Passed multiple dance-exams.
Timeline
Dance Assistant
The Dance Pac
09.2023 - 05.2024
Retail Worker
Angel Boutique
06.2023 - 08.2025
High School Diploma -
St. Marcellinus Secondary School
BBA - Business
Wilfrid Laurier University