Victoria Fazio
Brampton,Ontario
Summary
Dedicated and driven individual with a background in law enforcement studies, restaurant management, and community volunteering. Committed to serving communities with integrity, respect, and compassion.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Manager
Sunset Grill Restaurant
8 2022 - Current
- Ensure a safe and positive environment by responding to inquiries, addressing concerns, and finding solutions through quick and effective problem-solving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Keep register accurate through correct billing, payment processing and cash management practices.
- Build high-performing teams through effective recruitment and training.
- Maximized performance by monitoring daily activities and mentoring team members.
Infantryman
Canadian Armed Forces Reserves
02.2019 - 01.2022
- Became a qualified soldier after I graduated from the Basic Military Qualifications course, as well as the trade course (DP1 - Infantry) (2019).
- Developed leadership skills by leading sections on several weekly trainings.
- Followed instructions and completed tasks effectively while maintaining a sense of urgency.
- Worked off and on contract in the unit's battalion orderly room and recruiting office.
- Maintained a high level of personal fitness.
- Continuously participated in field training exercises to develop and work on my skills as an infantry soldier.
Education
Diploma - Protection, Security And Investigation
Humber College
01.2021 - 06.2022
Honours Bachelor of Applied Science - Justice Studies
University of Guelph-Humber
05.2001 -
No Degree - Community And Justice Services
Humber College
05.2001 -
Skills
Fluent in Spanish and English
Punctual
Detail oriented
Time management
Verbal and written communication
Problem-solving aptitude
Integrity and Honesty
Volunteer
Seva Food Bank & Seva Response Unit (January 2024 - Present)
- Assist in sorting and organizing donated food items.
- Participate in community outreach events and fundraisers to raise awareness and support for the food bank's mission.
- Provide friendly and compassionate customer service to clients visiting the food bank, addressing inquiries and offering assistance with dignity and respect.
Timeline
Diploma - Protection, Security And Investigation
Humber College
01.2021 - 06.2022
Infantryman
Canadian Armed Forces Reserves
02.2019 - 01.2022
Honours Bachelor of Applied Science - Justice Studies
University of Guelph-Humber
05.2001 -
No Degree - Community And Justice Services
Humber College
05.2001 -
Manager
Sunset Grill Restaurant
8 2022 - Current