Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
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Victoria Estrada

Ontario

Summary

Dynamic Trade Show Sales Representative with a proven track record at FATE by LFD, excelling in customer engagement and brand promotion. Skilled in sales strategies and problem-solving, I fostered strong client relationships, enhancing loyalty and driving repeat business. My proactive approach and effective communication ensure successful event execution and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Trade Show Sales Representative

FATE by LFD
Los Angeles
04.2019 - 12.2020
  • Engaged customers at trade shows to promote brand awareness and product features.
  • Managed inventory of promotional materials and ensured availability during shows.
  • Assisted in setting up booths and displays to attract potential clients.
  • Fostered relationships with attendees to enhance customer loyalty and engagement.
  • Resolved customer complaints promptly and courteously.
  • Greeted visitors to the trade show booth and provided information about products and services.
  • Followed up with prospects after the trade show via telephone or email communications.
  • Updated customer contact lists for future marketing opportunities.
  • Developed and maintained relationships with existing clients to ensure repeat business.
  • Assisted in setting up and breaking down of the trade show booth before and after each event.

Shift Supervisor

Starbucks
Van Nuys
10.2012 - 07.2015
  • Supervised team members during shifts to ensure smooth operations.
  • Assisted in scheduling staff rotations to meet operational needs.
  • Trained new employees on company policies and safety procedures.
  • Monitored inventory levels and reported shortages to management.
  • Resolved customer complaints promptly to maintain service quality.
  • Conducted regular safety inspections to uphold workplace standards.
  • Collaborated with management to streamline daily processes and improve workflow.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Completed opening and closing duties to facilitate business operations.
  • Monitored staff performance to ensure quality standards were met.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Resolved customer complaints and reported issues to senior management.

Event Coordinator

Santos Manuel Event Center
San Bernardino
09.2008 - 06.2012
  • Oversaw setup and breakdown of event spaces to maintain organization and efficiency.
  • Collaborated with team members to ensure seamless execution of each event's agenda.
  • Planned and executed events from concept to completion.
  • Trained junior staff on event procedures and best practices.
  • Supervised on-site event execution to maintain quality standards.

Education

Bachelor of Arts - Theatre Arts

California State University, San Bernardino
San Bernardino, CA
06-2012

Skills

  • Sales strategies
  • Customer engagement
  • Brand promotion
  • Trade show logistics
  • Market research
  • Customer relationship management
  • Sewing techniques
  • Problem solving
  • Visual merchandising
  • Alteration skills
  • Costume design
  • Fashion design
  • Hand sewing techniques
  • Task prioritization
  • Can-do attitude
  • Television and film experience
  • Stage presence

Affiliations

  • Designer of Upcycled Vests
  • Professional Roller skater
  • Commercial actress
  • Seamstress
  • Youtube content
  • Performance at AMAs with Pink

Timeline

Trade Show Sales Representative

FATE by LFD
04.2019 - 12.2020

Shift Supervisor

Starbucks
10.2012 - 07.2015

Event Coordinator

Santos Manuel Event Center
09.2008 - 06.2012

Bachelor of Arts - Theatre Arts

California State University, San Bernardino

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Victoria Estrada