Victoria Dube-Mwale
Welland
Summary
Flexible worker well-versed in operating industrial dishwashers, stocking supplies and maintaining kitchen work areas. Considered hardworking, punctual and easygoing team member. Diligent individual mops floors, takes out trash and sanitizes countertops to assist in keeping kitchen area maintained and up to standards.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
DISHWASHER
Bridgewater Brewery
06.2023 - 03.2024
- Kept work area and equipment clean throughout shift
- Cleaned and sanitized all dishes, utensils, and equipment as required by health department regulations
- Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils
- Demonstrated ability to work with minimal supervision while maintaining a high level of productivity
SALES ASSOCIATE
Goodwill Industries Niagara
09.2022 - 01.2023
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Performed cleaning tasks, keeping store neat and organized
- Engaged with guests to understand and anticipate customer service needs
- Tagged new merchandise for sale and updated signs
- Greeted customers warmly and offered assistance
RETAIL/CUSTOMER SERVICE TRAINING PROGRAM
Goodwill Niagara
08.2022 - 08.2022
- This program is4 weeks in-class program; gaining hands on experience and certifications in the Retail/Customer Service setting
Education
HIGH SCHOOL DIPLOMA -
Notre Dame College School
06.2023
Bachelor of Science - Environmental Science
University of Guelph
Guelph06-2029
Skills
- Cash Register Operation
- Money Handling
- Guest Relations
- Social Perceptiveness
- Customer Service
- Punctuality
- Time Management
- Adapt to Diverse Groups
- Verbal Communication
- Excellent People Skills
- Multitasking Strengths
Community Service
MCC Thrift, VOLUNTEER, Welland, ON, 2023-03, Present, Efficiently sorting and tagging items, Keeping the store well-managed by maintaining an orderly work environment, Assisting in the workplace through social perceptiveness and communication
Certification
- Food Safety (2022)
- WHMIS (2022)
- Mental Health CPR (2022)
- CPR/First Aid Level C (2022)
- AODA (2022)
- Health and Safety (2022)
Awards
Honour's Roll
Languages
English
Native or Bilingual
Timeline
DISHWASHER
Bridgewater Brewery
06.2023 - 03.2024
SALES ASSOCIATE
Goodwill Industries Niagara
09.2022 - 01.2023
RETAIL/CUSTOMER SERVICE TRAINING PROGRAM
Goodwill Niagara
08.2022 - 08.2022
HIGH SCHOOL DIPLOMA -
Notre Dame College School
Bachelor of Science - Environmental Science
University of Guelph
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