Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Doederlein

Escondido

Summary

Certified Phlebotomy Technician with experience in caregiving, hospitality, retail, and remote tech support. Skilled in venipuncture, infection control, and specimen handling, with a strong foundation in anatomy and physiology. Proven ability to provide compassionate patient care, deliver excellent customer service, and troubleshoot technical issues effectively.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Caregiver

Private Family
02.2022 - 06.2024
  • Provided compassionate, respectful care including assistance with hygiene, meals, mobility, and daily routines.

Remote Technical Support

Geek Squad
01.2021 - 01.2022
  • Diagnosed hardware/software issues and delivered effective remote solutions, maintaining strong customer satisfaction.

Server

iPic Dine-In Theater
01.2018 - 01.2021
  • Delivered premium table service in a fast-paced dine-in theater while managing guest experience and upselling products.

Server

Mellow Mushroom
01.2016 - 01.2018
  • Provided friendly, efficient service, processed orders, and ensured customer satisfaction in a casual dining environment.

Sales Associate

OfficeMax
01.2014 - 01.2016
  • Advised customers on office products, operated POS systems, restocked inventory, and resolved customer inquiries.

Education

Certified Phlebotomy Technician -

Phlebotomy Training Specialists
04.2025

Skills

  • Venipuncture & Capillary Collection
  • Infection Control & Specimen Handling
  • Remote Technical Troubleshooting
  • POS Systems & Retail Sales
  • Medical Terminology, Anatomy & Physiology
  • Compassionate Care & Patient Support
  • Communication, Time Management, and Detail-Oriented
  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Certification

  • PT - Phlebotomy Technician

Timeline

Caregiver

Private Family
02.2022 - 06.2024

Remote Technical Support

Geek Squad
01.2021 - 01.2022

Server

iPic Dine-In Theater
01.2018 - 01.2021

Server

Mellow Mushroom
01.2016 - 01.2018

Sales Associate

OfficeMax
01.2014 - 01.2016

Certified Phlebotomy Technician -

Phlebotomy Training Specialists
Victoria Doederlein