Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Dimpengi

Ottawa,ON

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

7
7
years of professional experience

Work History

Associate

Winners
Ottawa, ON
08.2021 - Current
  • Helped customers locate items within the store using the inventory system.
  • Verified credit card charges against purchase receipts for accuracy.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Performed cash register functions accurately and efficiently.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Built relationships with customers by providing friendly customer service.
  • Answered customer questions and provided store information.

Babysitter

N/A
Ottawa, ON
05.2017 - 05.2020
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Administering medication when needed according to parent instructions.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.

Education

Associate of Applied Science - Pre-Health Sciences

St. Lawrence College
Brockville, ON
04-2021

High School Diploma -

École Secondaire Catholique Pierre-Savard
Nepean, ON
06-2020

High School Diploma -

École Secondaire Catholique Paul-Desmarais
Ottawa, ON
06-2017

Some College (No Degree) - Business - Marketing

Algonquin College
Ottawa, ON

Skills

  • Data Entry
  • Workplace Safety
  • Management Support
  • Program Support
  • Cash Handling
  • Research Abilities
  • Relationship Building
  • Content Creation
  • Digital Marketing
  • B2C Marketing
  • Social Media Marketing
  • Attention to Detail
  • Customer Relationship Management (CRM)
  • Time Management
  • Industry Trends
  • Computer Skills

Languages

French
Native/ Bilingual
English
Native/ Bilingual
Korean
Elementary

Timeline

Associate

Winners
08.2021 - Current

Babysitter

N/A
05.2017 - 05.2020

Associate of Applied Science - Pre-Health Sciences

St. Lawrence College

High School Diploma -

École Secondaire Catholique Pierre-Savard

High School Diploma -

École Secondaire Catholique Paul-Desmarais

Some College (No Degree) - Business - Marketing

Algonquin College

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Victoria Dimpengi