Summary
Overview
Work History
Skills
Timeline
Generic
Victoria Day

Victoria Day

Los Angeles

Summary

Proven to enhance customer loyalty through exceptional service and memorizing drink preferences, I excel in POS operation and fostering positive relationships. Skilled in problem-solving and safe service compliance, I consistently drive revenue growth by upselling and efficiently managing complaints, contributing to a welcoming and efficient dining experience.

Overview

5
5
years of professional experience

Work History

Bartender

Underware
07.2023 - Current
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Server

The Artist Tree Lounge
02.2024 - 08.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Arth Bar & Kitchen
10.2023 - 01.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Salesperson

South Coast Safe Acess
12.2019 - 01.2024
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Worked to build relationships with customers and built potential for additional sales.
  • Contributed to team objectives in fast-paced environment.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Skills

  • Outstanding customer service
  • Safe service compliance
  • Complex Problem-solving
  • POS operation
  • Positive and professional

Timeline

Server

The Artist Tree Lounge
02.2024 - 08.2024

Server

Arth Bar & Kitchen
10.2023 - 01.2024

Bartender

Underware
07.2023 - Current

Salesperson

South Coast Safe Acess
12.2019 - 01.2024

Similar Profiles

CREATE PROFILE
Victoria Day