Victoria Collings
Calgary,AB
Summary
Dynamic HR and Marketing Manager with a proven track record at TRAIL & FITNESS BIKE SHOP, excelling in talent acquisition and employee relations. Expert in social media management, driving brand visibility and community engagement. Adept at conflict resolution and fostering an inclusive culture, enhancing organizational performance and employee satisfaction.
Overview
6
6
years of professional experience
Work History
HR / Marketing & Social Media Manager
TRAIL & FITNESS BIKE SHOP
Nashville, TN
05.2025 - 01.2026
- Spearhead full-cycle recruitment processes for all store roles, including drafting job descriptions, screening resumes, conducting interviews, and managing onboarding for new hires.
- Serve as the primary point of contact for employee relations, resolving staff conflicts and fostering a positive, inclusive organizational culture.
- Manage all social media channels to increase brand visibility and drive customer engagement, effectively doubling as an 'employer brand' strategy to attract local talent.
- Coordinate community events and partnerships that enhance the company's reputation in the local market.
HR Recruiter
NELSON STAFFING
Nashville, TN
03.2021 - 05.2025
- Executed high-volume recruiting for diverse industries, managing the pipeline from initial sourcing to final offer negotiation.
- Screened and interviewed dozens of candidates weekly, utilizing behavioral interviewing techniques to assess candidate fit and reduce turnover risk.
- Managed the Applicant Tracking System (ATS) to maintain accurate candidate data and ensure compliance with hiring laws.
- Acted as a strategic partner to hiring managers, identifying staffing needs and adjusting recruitment strategies to meet tight deadlines.
Account Executive
GOOGLE FIBER
Nashville, TN
11.2019 - 03.2021
- Consistently ranked in the Top 5% of the sales team, regularly exceeding group set goals by 150%.
- Successfully managed a territory of over 500 leads, utilizing CRM tools (Salesforce) to track progress and ensure data accuracy.
- Developed strong interpersonal relationships with clients to drive retention and satisfaction, skills directly transferable to employee relations and internal communications.
Education
Master of Science - Human Resources Management
WGU
Utah (Online)03-2026
Bachelor Degree - Psychology
Middle Tennessee State University
Murfreesboro, TN.05.2021
Associate of Science - Psychology
Chattanooga State Community College
Chattanooga, TN.05.2018
Skills
- Talent Acquisition
- Onboarding & Offboarding
- Employee Relations
- Policy Implementation
- Performance Management
- HRIS / ATS platforms
- Microsoft Office Suite
- Social Media Management Tools
- Conflict Resolution
- Adaptability
- Communication
- Confidentiality
- Organizational Leadership
- Content coordination
- Community engagement
- Social media management
- Lead development
- Facebook, instagram, linkedin
Locations
- Nashville, TN
- Calgary, AB
Timeline
HR / Marketing & Social Media Manager
TRAIL & FITNESS BIKE SHOP
05.2025 - 01.2026
HR Recruiter
NELSON STAFFING
03.2021 - 05.2025
Account Executive
GOOGLE FIBER
11.2019 - 03.2021
Master of Science - Human Resources Management
WGU
Bachelor Degree - Psychology
Middle Tennessee State University
Associate of Science - Psychology
Chattanooga State Community College