Summary
Overview
Work History
Education
Skills
References
Timeline
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Victoria Christopher

Victoria Christopher

Toronto,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

9
9
years of professional experience

Work History

Volunteer-Harm Reduction

Sistering
Toronto, Ontario
05.2025 - Current
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed household errands and other essential duties.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.

Regional Sales Manager

Square One Marketing Group
Keswick, Ontario
03.2016 - Current
  • Cultivated an environment that fostered teamwork among regional sales staff members.
  • Developed strategies and plans for regional sales growth.
  • Resolved customer inquiries promptly as well as escalated issues when necessary.
  • Provided technical advice and support on product features and benefits to customers.
  • Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
  • Identified opportunities for cross-selling and up-selling within existing customer base.
  • Ensured compliance with company policies and procedures related to regional sales operations.
  • Implemented effective territory management techniques across the region.
  • Maintained accurate records of all sales activities including leads generated and closed deals.
  • Monitored competitor activities and analyzed pricing trends in the region.
  • Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
  • Analyzed regional sales performance data to develop actionable insights.
  • Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
  • Supervised sales strategy, training, team structure, and communication of regional sales program.
  • Analyzed quarterly sales statistics and prepared analyses for corporate management.
  • Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production.
  • Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
  • Led, coached and developed employees to achieve sales goals.
  • Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
  • Hired and motivated high-performing sales team.
  • Developed and managed regional sales program and market operations.
  • Created and maintained sales environment to support business objectives.
  • Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Coached, developed and motivated team to achieve revenue goals.
  • Directed and coordinated products, services and sales activities.
  • Conducted market research and reported on competitors.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Supported sales team members to drive growth and development.
  • Gained market share in new sales performance through aggressive team training.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Resolved customer complaints regarding sales and service.
  • Oversaw regional and local sales managers and staff.

Spokesperson Representative

Dufferin Grove Encampment
Toronto, Ontario
01.2025 - 01.2025
  • Participated in meetings with executive leadership team members regarding messaging strategy development.
  • Provided consultation on communication strategies related to crisis management issues.
  • Developed relationships with reporters in order to increase positive coverage of company news stories.
  • Identified speaking opportunities at conferences and other industry events in order to build brand awareness.
  • Researched competitors' strategies in order to develop effective countermeasures when necessary.
  • Prepared presentations for senior executives outlining the results of recent campaigns or initiatives.
  • Developed and implemented strategic communication plans to promote company image, products, services and initiatives.
  • Analyzed feedback from surveys or focus groups in order to make improvements to existing campaigns or develop new ones.
  • Responded promptly to inquiries from the media, general public, government officials and other stakeholders.
  • Maintained a database of contacts including journalists, bloggers and influencers who could be leveraged for future projects.
  • Maintained professionality and efficiency while working closely with leadership.
  • Prepared or delivered speeches to further public relations objectives.
  • Wrote press releases or other media communications to promote clients.
  • Planned or conducted market or public opinion research to test products or determine potential for product success.
  • Coached client representatives in effective communication with public or employees.
  • Conferred with other managers to identify trends or key group interests or concerns.
  • Arranged public appearances, contests or exhibits for clients to increase product or service awareness or promote goodwill.
  • Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
  • Planned or directed development or communication of programs to maintain favorable public or stockholder perceptions.
  • Responded to requests for information from media or designated spokesperson or information source.
  • Developed public relations strategies to influence public opinion or promote ideas, products or services.
  • Spoke at the Town Hall, to bring to light the living conditions and needs of various residents at the encampment.
  • Ensured that the Town Mayor, and other City Officials at the Town Hall meeting, were aware of the needs and vulnerabilities of the people at the encampment.
  • Brought awareness to the needs of the homeless communities both in and around Toronto, mainly pertaining to the Dufferin Grove site encampment, and spoke about how they were and were not being sufficiently met within acceptable time lines.
  • Brought awareness that more needs to be done to ensure the stability of all persons affected, for whatever reason, by homelessness, and that everyone deserves a home.
  • Brought awareness that the different housing organizations and foundations need to better help those in need.
  • Spoke FOR the People of the encampment.
  • Maintained communications to various organizations to help other people with the same needs.

Education

Some College (No Degree) - Various Safety Tickets And Training

The Training Centre
Edmonton, AB

Skills

  • Communication strategy
  • Problem solving
  • Time management
  • Relationship building
  • Training and development
  • Calm under pressure
  • Analytical thinking
  • Analytical and critical thinking
  • Training & Development
  • Dependable and responsible
  • Multitasking Abilities
  • Networking
  • Active listening
  • Friendly, positive attitude
  • Task prioritization
  • FLUENT IN ENGLISH
  • PPE compliance

References

References available upon request.

Timeline

Volunteer-Harm Reduction

Sistering
05.2025 - Current

Spokesperson Representative

Dufferin Grove Encampment
01.2025 - 01.2025

Regional Sales Manager

Square One Marketing Group
03.2016 - Current

Some College (No Degree) - Various Safety Tickets And Training

The Training Centre
Victoria Christopher