Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Victoria Chapman Kopot

Thunder Bay,ON

Summary

Hardworking and outgoing individual thriving in dynamic environments, with a passion for working with people of all ages. Originally from Thunder Bay, moved to New Zealand at four, gaining a diverse cultural perspective. Currently in the third year of an Honours Psychology degree, with aspirations to pursue a master's and become a child psychologist. Experience spans from the fast-paced environment of serving and bartending to supporting students individually in the classroom. Confident in the ability to adapt to various work settings, with a strong belief in the importance of exposure to different cultures and people for personal and professional growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server and Bartender

LUSU
09.2023 - 04.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Barista

The Farmhouse Deli
02.2023 - 06.2023
    • Controlled line and crowd with quick, efficient service.
    • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
    • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
    • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
    • Addressed specific customer questions and requests, fielding to manager issues outside of scope.

Live-Out Nanny

Christie McDonald
01.2023 - 06.2023
    • Managed daily routines for three children, aged 4, 6, and 8, including meal preparation, playtime, and homework assistance.
    • Transported children safely to school events, doctor appointments, and extracurricular activities
    • Built positive and nurturing environments to support child social and emotional growth.
    • Assisted with light housekeeping duties as well as running errands.
    • Developed games and activities using arts and crafts to support learning and verbal skills.

In-Classroom Support

BDDEC
09.2021 - 06.2022
  • Collaborated with teachers, administrators and parents to determine how best to support student success.
  • Worked with students in grades 10-12 to strengthen and support their learning and understanding
  • Provision of basic after-school tutoring in math, English and social studies
  • Worked as part of a staff team to operate an efficient educational system for the Indigenous community

Education

Bachelor of Arts - Psychology

Lakehead University
Thunder Bay, ON
04.2027

High School Diploma -

Howick College
Auckland, New Zealand
11.2019

Skills

  • Adaptive and creative
  • Childcare
  • Schedule management
  • Student motivation
  • In-person tutoring
  • Customer service management
  • Reliability and trustworthiness

Certification

Allpress Barista Course, June 2019

In Good Hands Food Safety, August 2023

Smart Serve, August 2023

First Aid & CPR/AED, April 2024

Timeline

Server and Bartender

LUSU
09.2023 - 04.2024

Barista

The Farmhouse Deli
02.2023 - 06.2023

Live-Out Nanny

Christie McDonald
01.2023 - 06.2023

In-Classroom Support

BDDEC
09.2021 - 06.2022

Bachelor of Arts - Psychology

Lakehead University

High School Diploma -

Howick College

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Victoria Chapman Kopot