After starting my health journey needing a cane to walk, I transformed my life—losing 80 pounds over three years while managing MS and colitis. This experience inspired me to become a Certified Personal Trainer and Certified Nutrition Coach. I help clients create practical fitness routines and guide them to design nutrition plans they enjoy eating every day. My personal journey gives me a unique understanding of the obstacles clients face, allowing me to motivate and support them every step of the way.
Overview
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1
Certification
Work History
Personal Trainer & Nutrition Coach (Practical Experience)
Independent
01.2025
Created customized strength and conditioning programs tailored to client goals, fitness level, and available equipment.
Guided clients to design nutrition plans they love, making healthy eating enjoyable and sustainable.
Provided instruction on proper exercise form, technique, and warm-up/cool-down routines.
Supported clients with motivation, accountability, and progress tracking.
Online Courses / Self-Study
Bakery Worker
Safeway
2016 - 2018
Maintained tidy and organized work area to comply with cleanliness standards.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Used utensils and equipment to portion, wrap and display bakery items.
Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Engaged in friendly conversation with customer to better uncover individual needs.
Demonstrated versatility within the role by performing various tasks such as decorating cakes and baking pastries as required for business needs.
Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
Helped customers locate items by listening to needs and recommending specific products or services.
Mixed dough, scaled breads, and performed baking duties.
Restaurant Hostess
Denny's Restaurant
2013 - 2016
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Collected information from arriving customers to seat groups or place them on waitlist.
Answered phone calls to take orders, give information.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Bakery Worker
Co-op Food Store
2012 - 2013
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
Increased sales with effective product promotions and attractive displays.
Maintained tidy and organized work area to comply with cleanliness standards.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Used utensils and equipment to portion, wrap and display bakery items.
Wrapped, boxed and weighed bakery department products.
Restaurant Hostess
The Libertine Public House
2010 - 2011
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Checked in with servers to confirm preparedness before seating customers.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Streamlined table turnover process by quickly identifying available seating options for incoming diners.
Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Answered phone calls to take orders, give information and document reservations.
Completed daily side work and opening and closing duties without fail.
Promoted business loyalty by fostering positive customer relationships.
Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Maintained balanced cash drawer with correct money values and accurate documentation.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Retail Store Clerk
The Bargain Shop
2006 - 2009
Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
Received positive feedback from customers due to attentive service and knowledgeable product recommendations.
Provided efficient check-out services, minimizing wait times for customers during peak hours.
Assisted in training new employees on store policies, procedures, and best practices to ensure consistent performance across the team.
Maintained accurate cash handling procedures to ensure smooth transactions and prevent discrepancies at the register.
Handled returns and exchanges professionally, adhering to store guidelines while prioritizing customer satisfaction.
Enhanced store cleanliness and organization, ensuring a pleasant shopping environment for customers.
Fast Food Server
SUBWAY®Restaurants
2004 - 2006
Greeted customers promptly and took orders to keep flow of traffic moving.
Enhanced customer satisfaction by providing efficient service with a friendly demeanor.
Prepared menu items accurately and efficiently according to established recipes and guidelines, ensuring consistent quality.
Exceeded expectations in both speed and accuracy when assembling orders, reducing wait times for customers during busy periods.
Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Streamlined order processing for increased speed and accuracy, contributing to repeat business.
Trained newly hired employees on routine tasks and customer service.
Processed orders on POS system and accepted cash and charge payments.