Summary
Work History
Education
Skills
Timeline
Generic

Victoria Carlsson

Atherton

Summary

Dynamic Sales Associate with a proven track record at Fjällräven, excelling in customer engagement and relationship building. Leveraged exceptional problem-solving skills to enhance customer satisfaction and drive repeat business. Proficient in cash register operation and inventory control, consistently maintaining a positive and professional demeanor in high-pressure environments.

Work History

Sales Associate

Fjällräven
01.2025 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma - N/A

Mid Peninsula High School
Menlo Park, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Client service
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Sales strategies
  • POS system operation
  • Professional demeanor
  • Retail store operations
  • Payment processing
  • Inventory tracking
  • Sales development
  • Inventory control

Timeline

Sales Associate

Fjällräven
01.2025 - 03.2025

High School Diploma - N/A

Mid Peninsula High School
Victoria Carlsson