VICTORIA CAPUTO
Caledon
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Heal Wellness
09.2025 - Current
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
- Participated in staff training sessions to improve product knowledge and service skills.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista
Heal Wellness
06.2025 - 08.2025
- Prepared high-quality coffee beverages while ensuring consistency in taste and presentation.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to optimize workflow during peak hours.
Rink Guard
Ford Performance Center
09.2023 - 02.2024
- Monitored the ice rink to ensure safety and security of patrons.
- Assisted customers with skate rentals, locker assignments, and general inquiries about the facility.
- Enforced all rules and regulations for usage of the ice rink.
- Provided first aid assistance to injured patrons as needed.
Summer Camp Counselor
City of Orillia
06.2022 - 08.2022
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Assisted in developing weekly lesson plans for various age groups.
Education
High School Diploma -
Michael Power/St. Joseph High School
Toronto, ON06-2025
Bachelor of Commerce - Government, Economics And Management
University Of Guelph
Guelph04-2029
Skills
- Activity Planning
- Effective Communication
- Professionalism
- Coaching experience
- Leadership
- Time management
- Attention to detail
- Flexibility
- Problem-solving
- Active listener
- Team leadership
- Exceptional customer service
LANGUAGES
English
Italian
Certification
First Aid and CPR-C Licensed WHIMIS Trained
Timeline
Barista
Heal Wellness
09.2025 - Current
Barista
Heal Wellness
06.2025 - 08.2025
Rink Guard
Ford Performance Center
09.2023 - 02.2024
Summer Camp Counselor
City of Orillia
06.2022 - 08.2022
High School Diploma -
Michael Power/St. Joseph High School
Bachelor of Commerce - Government, Economics And Management
University Of Guelph