Victoria C.
Laval
Summary
Dynamic and adaptable professional with a strong work ethic and exceptional customer service skills honed at Air Canada. Proven ability to handle emergencies and enhance passenger satisfaction through attentive service. Detail-oriented with first aid expertise, committed to maintaining safety and comfort in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Air Canada, Lester B. Pearson International Airport
02.2020 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Animal Caretaker
SPCA
01.2019 - 01.2020
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Sales Associate
Bentley’s
01.2018 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
D'arcy McGee High School
Gatineau07-2013
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
Languages
French
Native or Bilingual
Timeline
Flight Attendant
Air Canada, Lester B. Pearson International Airport
02.2020 - Current
Animal Caretaker
SPCA
01.2019 - 01.2020
Sales Associate
Bentley’s
01.2018 - 01.2020
High School Diploma -
D'arcy McGee High School
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