Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Bye

Glendale,CA

Summary

Operations-focused Office Manager / Executive Assistant with 20+ years of experience orchestrating workflows, optimizing resource utilization, and executing seamless event logistics across varied organizational contexts. Proficient in process improvement, vendor relations, membership lifecycle administration, and internal communications. Trusted partner to executive leadership, recognized for implementing initiatives that streamline systems, increase productivity, and strengthen relationships with key partners.


Overview

21
21
years of professional experience

Work History

Office Manager / Executive Assistant

Flintridge Riding Club
03.2018 - Current
  • Manage daily office operations for a prestigious private membership club serving over 200 members, ensuring seamless communication and support across all departments.
  • Coordinate logistics for major club events, including horse shows and private facility rentals; serve as liaison to committees, outside management companies, and vendors.
  • Collaborate with stable management to ensure inventory needs are identified, coordinated, and fulfilled.
  • Assist with payments and invoicing, including processing member and vendor payments and coordinating with accounting for reconciliation.
  • Provide direct executive support to the Executive Director and Board of Directors, assisting with operational strategy, project coordination, and policy development.
  • Guide prospective members through the full membership process — from initial inquiry to onboarding — ensuring a smooth, welcoming experience.
  • Maintain accurate member records and oversee all formal communications between club leadership, membership, and external stakeholders.
  • Serve as a trusted point of contact for members, vendors, and the broader club community, fostering strong relationships and ensuring smooth operational interactions.

General Sales Manager

Heirloom LA
03.2015 - 02.2018
  • Supervised catering teams across multiple service lines with annual sales exceeding $1.2 million.
  • Created and implemented catering SOPs, developed annual sales plans, and established performance metrics.
  • Managed scheduling, daily operations, and communications between drivers, sales teams, owners, and the executive team.
  • Led recruiting, training, and professional development initiatives for the sales department.
  • Analyzed sales projections and performance using QuickBooks and Excel.
  • Resolved client issues to maintain high levels of satisfaction and service excellence.

Executive Dining Manager

Occidental Petroleum
08.2008 - 08.2014
  • Managed corporate dining programs for events hosting up to 250+ guests, including custom menu planning, logistics, layouts, rentals, and staffing.
  • Acted as liaison between clients, vendors, and internal teams for catering and event execution.
  • Managed procurement and inventory for all kitchen and dining supplies across multiple locations.
  • Controlled a $1M annual dining services budget and directed dining staff hiring, training, and scheduling.

Project Coordinator

Environ Strategy Consultants
10.2004 - 06.2008
  • Managed complex environmental compliance documentation and site data across 130+ oil drilling sites.
  • Compiled and distributed monthly and quarterly compliance reports.
  • Verified insurance and workers' compensation documentation for all vendors and subcontractors.
  • Coordinated utility installations and removals and assisted in onboarding and training administrative staff.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Education

Business Administration

Golden West College
Huntington Beach, CA

Skills

  • Strong interpersonal communication with various personalities
  • Highly organized and detail-oriented
  • Self-directed and creative problem solver
  • Cross-functional team leadership
  • Event planning and vendor relations
  • Process mapping and improvement
  • Purchasing and inventory management
  • Thrives in fast-paced environments
  • Adapts quickly to new tools and technologies
  • Software proficiency: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), QuickBooks, Salesforce, Club Systems Group, Club Essentials, Adobe Photoshop, Publisher

Timeline

Office Manager / Executive Assistant

Flintridge Riding Club
03.2018 - Current

General Sales Manager

Heirloom LA
03.2015 - 02.2018

Executive Dining Manager

Occidental Petroleum
08.2008 - 08.2014

Project Coordinator

Environ Strategy Consultants
10.2004 - 06.2008

Business Administration

Golden West College

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Victoria Bye