Victoria Butler
Hamilton,ON
Summary
Resourceful and committed, can be counted on to get the job done Work equally well as a team member or independently Skilled in handling the public with professionalism and sensitivity, always with a smile Extremely dependable in completing projects accurately and on time Sharp, innovative, quick learner; proven ability to adapt quickly to a challenge
Reliable and upbeat Sale/ Office Associate, with consultative techniques and diligent attention to individual needs.
Highly experienced, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
21
21
years of professional experience
Work History
Sales Associate/Office Assistant
Apple One
Oakville, ON
06.2008 - 02.2014
- Managed front desk operations, greeting clients and directing inquiries effectively.
- Handled incoming calls, providing information on services and addressing customer concerns.
- Maintained cleanliness and organization of reception area to enhance client experience.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
Receptionist/ Assistant
Marty's small engine repair
Kemptville
04.2005 - 08.2008
- Developed familiarity with small engine repair terminology to better assist customers and staff.
- Processed customer transactions using point-of-sale systems accurately and efficiently.
- Assisted in scheduling appointments and maintaining organized calendars for technicians.
- Supported inventory management by tracking supplies and placing orders as needed.
- Resolved customer problems and complaints.
Bartender
Our Corner Bar and Grill
Hamilton, ON
03.2023 - 10.2025
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Assisted customers with drink selections, enhancing overall dining experience.
- Processed cash and credit transactions accurately using point-of-sale system.
- Developed signature cocktails, contributing to unique menu offerings for patrons.
- Served high customer volumes during special events, nights, and weekends.
- Monitored inventory levels, restocking supplies to minimize downtime during peak hours.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
Office Administration - Office Administration
Sheridan College Institute of Technology And Advanced Learning
Oakville01-2006
Business And Entrepreneur - Business And Entrepreneur
Oxford College
Burlington, ON09-2016
Skills
- Food Services
- Prepared menu items to order and to client satisfaction
- Work areas clean and hygienic to meet health standards
- Worked quickly and efficiently in fast paced environment
- Prompt and courteous service to customers
- Product information to assist with purchase decisions
- Used tact and diplomacy when dealing with demanding customers
- Teamwork and collaboration
- Time management
- Problem-solving
- Multi-tasking strength
- Exceptional customer service
- Reliable and punctual
- Excellent people skills
- Verbal/written communication
- Store opening and closing
Languages
English
Timeline
Bartender
Our Corner Bar and Grill
03.2023 - 10.2025
Sales Associate/Office Assistant
Apple One
06.2008 - 02.2014
Receptionist/ Assistant
Marty's small engine repair
04.2005 - 08.2008
Office Administration - Office Administration
Sheridan College Institute of Technology And Advanced Learning
Business And Entrepreneur - Business And Entrepreneur
Oxford College