Victoria Bowman
Toronto,ON
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Boston Pizza
Waterloo, ON
01.2024 - 05.2026
- Crafted and served a diverse range of beverages, ensuring high-quality standards and customer satisfaction.
- Managed inventory levels, conducting regular stock assessments to minimize waste and optimize supply.
- Trained new staff on bartending techniques, customer service protocols, and health regulations.
- Developed signature cocktails and optimized drink menus based on customer preferences and seasonal trends.
Server
Arther Street Kitchen + Bar
Elmira, ON
09.2022 - 01.2023
- Implemented feedback from customers to improve service quality and dining environment consistently.
- Assisted in inventory management, ensuring adequate stock levels of supplies for seamless operations.
- Resolved guest complaints promptly, maintaining a positive atmosphere and fostering customer loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained on POS, handling cash transactions accurately, contributing to balanced daily financial reports.
Server
Roadhouse 23
Listowel, ON
02.2018 - 09.2021
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with kitchen staff to coordinate timely food delivery and presentation.
- Managed multiple tables efficiently, prioritizing tasks to optimize service flow.
- Trained new servers on menu knowledge and service protocols to enhance team performance.
- Recommended menu items based on guest preferences, increasing customer satisfaction and repeat visits.
Education
Early Childhood Education
Fanshawe College
London06-2023
Food And Nutrition Management
Algonquin College
Ottawa12-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cash handling
- Guest engagement
- Memory retention
- First Aid Level C/CPR
- Smart Serve
- Food Handlers Certificate
Certification
Smart Serve Certification (Ontario)
Food Handler Certificate
WHMIS
Standard First Aid & CPR-C
AODA Certificate
Timeline
Bartender
Boston Pizza
01.2024 - 05.2026
Server
Arther Street Kitchen + Bar
09.2022 - 01.2023
Server
Roadhouse 23
02.2018 - 09.2021
Early Childhood Education
Fanshawe College
Food And Nutrition Management
Algonquin College