Victoria Beck
Hillsborough,NB
Summary
Proven track record in technical installations and customer service with CABLEWORKS COMMUNICATIONS. Good in running fiber & coax drops and troubleshooting a wide range of devices, ensuring high-quality outcomes and customer satisfaction. Demonstrated leadership and problem-solving abilities, significantly enhancing operational efficiency and client loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure a steady position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Communication Technician
CABLEWORKS COMMUNICATIONS
09.2022 - Current
- Had multiple jobs thru out the day ensuring timely completion and high-quality results.
- Implemented new communication systems as well as trained new customers to use systems.
- Consistently met or exceeded customer expectations through timely service delivery and clear communication.
- Ensured compliance with all safety protocols during installation procedures, minimizing risk of injury or property damage.
- Demonstrated strong problem-solving skills when faced with unexpected technical challenges during installations or service calls.
Hardwear Manager
Jeff Cooke (Cooke's Country Store)
02.2022 - 09.2022
- Ordered stock for both hardware store and lumber yard
- Drove a 1Ton diesel back and fourth to town gathering lifts of lumber, feed, and siding/steel as well as making customer delivery's
- Worked the cash register as well as assisting contractors with delivery's/orders for jobs
- Operated a forklift to take orders off truck, move stock around the yard,
- Mixed paint
- Delt with numerous company's in order to comply with contractors to ensure the timeframe would be met
Key Holder
Fossil
09.2021 - 01.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Education
High School Diploma -
Caledonia Regional High School
Hillsborough, NB06.2019
Skills
- Run Fiber & Coax drops ariel as well as thru conduit
- Run exposed wires thru homes/basements making it least noticeable (coax, fiber and ethernet)
- Tone out ethernet or coax lines thought homes
- Construct ethernet plugs
- Skilled on carrying and using 28' & 16' ladders
- Troubleshooting issues though out modems as well as a lot of at home devices
Timeline
Communication Technician
CABLEWORKS COMMUNICATIONS
09.2022 - Current
Hardwear Manager
Jeff Cooke (Cooke's Country Store)
02.2022 - 09.2022
Key Holder
Fossil
09.2021 - 01.2022
High School Diploma -
Caledonia Regional High School
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