Victoria Banuelos
San Fernando
Summary
Friendly and dependable professional with 4+ years of experience in customer service, retail, guest services, and education. Skilled at handling cash transactions, resolving customer concerns, and building positive relationships in fast-paced environments. Recognized for accuracy, strong communication, and attention to detail. Excited to contribute to a banking team by providing excellent customer service and building lasting relationships with clients.
Overview
7
7
years of professional experience
Work History
Teacher's Assistant
Montague Charter Academy
Pacoima, CA
08.2021 - 06.2026
- Worked closely with parents and school staff to support students' academic and behavioral.
- Managed multiple responsibilities in a fast-paced classroom while staying organized and professional.
- Supported the learning and development of 15+ students by adapting teaching strategies to meet individual needs.
Customer Service Representative
Six Flags Magic Mountain
Santa Clarita, CA
03.2021 - 08.2021
- Managed high-stress situations effectively, while resolving guest concerns and handling challenging situations.
- Handled guest transactions accurately and efficiently.
- Helped hundreds of guests each day by answering questions and providing friendly, efficient service.
- Built positive guest relationships with guests to create a welcoming experience.
Sales Associate
Chula Chic
San Fernando, CA
11.2019 - 03.2021
- Helped customers find products that fit their needs and provided personalized recommendations.
- Processed purchases and maintained accurate cash transactions.
- Created attractive merchandise displays that improved customer engagement.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Guest Advocate
Target
Granada Hills, CA
09.2020 - 01.2021
- Assisted customers with purchases while delivering exceptional service.
- Handled cash, credit and debit card transactions accurately.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Worked collaboratively to meet daily sales and customer service goals.
Education
High School Diploma -
Sherman Oaks Center For Enriched Studies
Tarzana, CACurrently Enrolled -
Los Angeles Mission College
Sylmar, CA05-2027
Skills
- Customer Service
- Cash Handling
- Communication
- Relationship Building
- Sales & Cross Selling
- Problem Solving
- Team Collaboration
- Instructional techniques
- Time Management
Timeline
Teacher's Assistant
Montague Charter Academy
08.2021 - 06.2026
Customer Service Representative
Six Flags Magic Mountain
03.2021 - 08.2021
Guest Advocate
Target
09.2020 - 01.2021
Sales Associate
Chula Chic
11.2019 - 03.2021
High School Diploma -
Sherman Oaks Center For Enriched Studies
Currently Enrolled -
Los Angeles Mission College