Victoria Baker

Greet and assist patients with check-in procedures.

Schedule various appointments with patients into my computerized scheduler.

Collect insurance cards, driver's license, and referrals to facilitate registration process and prepare patient for appointment.

Demonstrate exceptional customer service to provide a welcoming and professional environment for patients.

Respect patients by recognizing rights and maintaining confidentiality.

Stay calm under pressure to successfully deal with difficult situations.

• Responsible for taking the orders of guests and ensuring customer satisfaction.
• Able to solve guest conflicts when mistakes were made with orders and payments.
• Process payments and handle credit card and cash transactions.
• Build and maintain guest relationships throughout their time.
• Take and deliver the orders of the guests, while coordinating with coworkers to elevate the guest experience.

• Processed payments and handled cash and credit card transactions.
• Greeted and assisted customers.
• Maintained a clean store and restocked merchandise.