Victoria Ayala
Reedley
Summary
Professional clerk with strong organizational skills and keen eye for detail. Proven ability to manage records, coordinate with team members, and adapt to changing requirements. Skilled in inventory management, data entry, and customer service. Known for reliability and solid focus on achieving results through collaboration.
Overview
5
5
years of professional experience
Work History
Scale House Clerk/Lead
POM Wonderful
09.2021 - Current
- Ensures efficient operation of scale house entering and leaving the facility
- Enter data on company software
- Responds promptly to incoming and outgoing correspondence such as emails
- Maintains accurate calendar and scheduled deliveries
- Ensures management is informed of any deadlines and problems with truckloads
- Prepares correspondence accurately from instructions and other provided information
- Maintains the filing system for correspondence
- Provides clerical assistance to co-workers & training as needed
- Accurate weighing of all inbound truckloads
- Take attendance for all scale house clerks assigned to my department
Delivery Driver
Auto Zone Auto Parts
02.2024 - 02.2025
- Managed inventory levels during deliveries by verifying load counts against shipping manifests
- Stayed up-to-date on changing local roads and construction areas that may affect routes
- Utilized street maps to plan and determine most efficient routes
- Ensured accurate completion of all paperwork associated with deliveries
- Maintained accurate records of goods delivered and collected payments as required
- Reviewed delivery documents and orders and reported errors to supervisor
- Presented order bills and collected payments for deliveries
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle
- Inspected vehicle and maintained gas, oil and water levels
- Received daily delivery instructions and route assignments from dispatch
- Promoted positive customer service by delivering on-time shipments and fully resolving issues
- Obeyed traffic laws and follow established traffic and transportation procedures
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
Receiving Clerk
C & J cold storage
05.2024 - 10.2024
- Maintained accurate records of incoming deliveries according to established procedures
- Obtained required documentation to process shipments and support movement
- Updated inventory records to reflect new stock levels
- Prepared documentation to track and report on damaged or missing items
- Routed received merchandise to proper storage areas according to product specifications
- Coached new staff preparing outgoing and receiving incoming shipments
- Provided assistance in physical inventories as requested by management team members
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately
- Prepared work orders, bills of lading or shipping orders to route materials
- Reviewed work orders to check correctness of deliveries
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders
BDC Customer Service Rep.
Toyota of Selma
03.2022 - 06.2022
- Coordinated and distributed information to all incoming or outbound request made via telephone or online
- Search for potential sales
- Book appointments
- Acted as first point of contact for customers
- Provided general information
- Enter feedback notes onto the system
- Transfer calls to appropriate departments
Scale House/Receiving
National Raisins Co.
03.2021 - 09.2021
- Provide truck verifications
- Always keep the correct status on assets
- Provide customer service via email and phone
- Direct traffic via radio communications
- Weigh incoming and outgoing loads
- Print labels
- Assist with checking the moisture and maturity of raisins
- Take attendance
- Labeling containers before ship offs
- Checking the cleanliness of the raisins
Scale House Clerk
POM Wonderful
09.2020 - 02.2021
- Weigh all loads accurately and data entry all information into logs
- Directing drivers into scale weighing area
- Data entry into computer
- Operate scale control panels
- Evaluate incoming products
- Keep supervisor up to date on shipments
Extraction Data Entry/Testing
POM Wonderful
11.2019 - 02.2020
- Keep track of juicing levels
- Print log and take attendance
- Data Entry
- Communicate with leads on any issues
- Assist with operating machinery if needed
Education
High School Diploma -
Mountain View
Reedley 06-2010
Skills
- Organizational growth
- Teamwork orientation
- Record keeping
- Weighing operations knowledge
- Customer service
- Time management
- Data entry
- Data entry proficiency
- Outbound scale operations
- Shipping documentation
- Document management
- Accurate recordkeeping
- Product weighing
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Computer proficiency
Timeline
Receiving Clerk
C & J cold storage
05.2024 - 10.2024
Delivery Driver
Auto Zone Auto Parts
02.2024 - 02.2025
BDC Customer Service Rep.
Toyota of Selma
03.2022 - 06.2022
Scale House Clerk/Lead
POM Wonderful
09.2021 - Current
Scale House/Receiving
National Raisins Co.
03.2021 - 09.2021
Scale House Clerk
POM Wonderful
09.2020 - 02.2021
Extraction Data Entry/Testing
POM Wonderful
11.2019 - 02.2020
High School Diploma -
Mountain View
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