Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Victoria Ali

Greater Sudbury,ON
Victoria Ali

Summary

Dedicated team member with a proven track record at Tim Hortons, excelling in customer service and facility cleaning. Demonstrated ability to increase performance reliability under pressure, adeptly handling peak service periods with a positive attitude and strong problem-solving skills. Skilled in teamwork and collaboration, ensuring a clean, safe, and efficient work environment.

I'm easy going shy at first get along with anyone

Overview

8
years of professional experience

Work History

Tim Hortons

Team Member/ Maintenance Cleaning/dishwasher
09.2012 - 03.2020

Job overview

  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Washed dishes and assisted in bussing tables.

Education

St.Clair Secondary High School
Sarnia, ON

High School Diploma
06.2012

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Following Instructions
  • Cleaning
  • Flexible Schedule
  • Heavy Lifting
  • Facility Cleaning
  • Area and Facility Cleaning

Languages

English
Limited Working

Timeline

Team Member/ Maintenance Cleaning/dishwasher

Tim Hortons
09.2012 - 03.2020

St.Clair Secondary High School

High School Diploma

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Victoria Ali