Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Aivazachvili

Oakland

Summary

Dynamic, self-driven professional with extensive experience across diverse roles, demonstrating a strong commitment to excellence. Recognized for exceptional time management and problem-solving abilities, consistently delivering results in fast-paced environments. Core strengths include adaptability and reliability, complemented by a quick aptitude for learning new skills and technologies. Eager to leverage these attributes to foster team success and support organizational growth initiatives.

Overview

22
22
years of professional experience

Work History

Owner/ Operator

Handyman Express
04.2020 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Improved marketing to attract new customers and promote business.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Credits and Incentives Paraprofessional

Deloitte Tax LLP
04.2008 - 04.2020
  • Project Management – Successfully managed several business incentives projects through entire project lifecycle, from initial development to project completion utilizing Deloitte’s standardized process-driven approach to project management; teamed on a total of more than 125 projects.
  • Stakeholder Management – Developed and maintained strong relationships with key stakeholders who influence project outcomes, such as government officials, senior Deloitte personnel and staff.
  • Economic Development - Monitored economic development / tax law changes and tracked relevant bills prior to enactment; Maintained regular contact with key state governmental staff on economic development issues relevant to our clients.
  • People Management – Supervised projects of five SF staff and five members of a virtual project team based in Hyderabad, India; assisted with the development of San Francisco Economic Development Internship Program, which has produced three interns, two of whom became full-time staff.
  • Cross-functional Collaboration – Assisted with negotiation of business incentives within a cross-functional team comprised of Deloitte, Fortune 500 clients, and state economic development authorities.

Executive Assistant

Deloitte Tax LLP
09.2007 - 04.2008
  • I provided administrative support for a group of 7 Partners and Senior Managers in the Tax practice. I prepared expense reports, answered telephones, booked travel arrangements, both domestic and international. Handled sensitive and confidential information with maximum discretion. Maintained Partners’ calendar, analyzed and summarized incoming communications and coordinated and planned all aspects of meetings/conferences. Proofread documents for grammar, content and accuracy.
  • Responsible for the review and preparation of routine forms and reports, compilation and analysis of statistical data and assistance in the management of daily office business details including various billings/invoicing/project requests (DPS Deloitte Professional Services) and project tracking, engagement administration which may include spreadsheet design and database management, and bi-weekly time/expense reports. Updated partner/senior manager’s contact list using Outlook. Maintained proposal/invoice binders, prepared tax returns for mailing and interacted heavily with mailroom staff.
  • Maintained significant contact with individuals at senior levels inside/outside the company. Made effective decisions in absence of clients; composed memos, letters and communications. Printed/Filed reports, prepared presentations for internal & external meeting as needed, and provided back up coverage for other members of my group.

Marketing/Advertising Assistant

Lake Merrit Realty
07.2006 - 08.2007
  • In this position I was responsible for creating ads for real estate newsletters, magazines, print and online publications. I assisted the senior partners and agents with various long and short term listing projects, which included developing listing presentations and marketing ads using Power Point, and Publisher. I created mailers and flyers, managed listings, monitored listing websites on a daily basis and updated when necessary. I worked with agents to prepare disclosure packets, escrow documents and contracts.
  • I also performed office manager duties, which included general filing, data entry, booking travel arrangements, planning and organizing meetings for partners and agents.

Associate Consultant

Hewitt Associates (formerly ReloAction)
07.2004 - 07.2006
  • I managed the relocation process for employees of select groups of major US Fortune 500 Companies. I was a single point of contact for the transferee, client and service providers involved in the relocation. My duties included evaluating real estate value reports, assisting transferees and realtors in the listing process, ordering and reviewing home appraisals and inspections, and overseeing the closing of all transactions. This included following up on obtaining relocation documentation, and addressing issues affecting home sale progress. I was also responsible for auditing and reconciling files after close of escrow, which included verifying escrow funds, calculating and processing equity payments. This position required excellent customer service skills in addition to sharp analytical skills. As an Associate, I ensured complete customer satisfaction in the transition of each employee. I enjoyed the customer service environment, and gained useful knowledge about the relocation industry.

Front Desk Administrator

ReloAction
09.2003 - 07.2004
  • I provided front desk support for an office of 60+ relocation professionals. My duties included the following: Receptionist for 10+ telephone lines. Managed outlook calendar, booked appointments. Greeted visitors, and job applicants. Administered interview paperwork. Pre-audited Close of Escrow files, and posted Household Goods Estimates on the company’s intranet. Responsible for a variety of office management functions including; office machine maintenance and ordering supplies. Constant and consistent communication via email/phone with our clients, upper-level company executives, etc. My achievements include training new office receptionists and being promoted in less than a year to the position of Associate Consultant.

Education

Bachelor of Science - Business Administration with Marketing Management Option, minor in Economics

California State University Hayward
Hayward, CA
01.2002

Skills

  • Typing Speed 55wpm
  • Microsoft Word, Excel, Outlook, Lotus Notes, Power Point, Publisher, ACT
  • Excellent written and verbal communication skills
  • Quick learner who enjoys new challenges
  • Team Player
  • Ability to Multitask

Languages

Fluent in English, Russian and some Spanish

Timeline

Owner/ Operator

Handyman Express
04.2020 - Current

Credits and Incentives Paraprofessional

Deloitte Tax LLP
04.2008 - 04.2020

Executive Assistant

Deloitte Tax LLP
09.2007 - 04.2008

Marketing/Advertising Assistant

Lake Merrit Realty
07.2006 - 08.2007

Associate Consultant

Hewitt Associates (formerly ReloAction)
07.2004 - 07.2006

Front Desk Administrator

ReloAction
09.2003 - 07.2004

Bachelor of Science - Business Administration with Marketing Management Option, minor in Economics

California State University Hayward

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Victoria Aivazachvili