Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Aguilar

Calimesa

Summary

Professional with robust background in community engagement and digital communications. Adept at fostering strong relationships and driving community growth through strategic initiatives. Strong focus on team collaboration, adaptability, and achieving tangible results in dynamic environments. Expertise includes social media management, content creation, and community outreach, paired with positive, proactive attitude.

Overview

11
11
years of professional experience

Work History

Community Manager

Yes! Communities
03.2022 - 03.2025
  • Manage inventory, marketing and advertising plans
  • Oversee sells new, used and foreclosed homes.
  • Collect all rent and loan monies to meet company delinquency expectations
  • Maximize Community occupancy and leased home income
  • Professionally resolve resident complaints and concerns
  • Provide hands-on leadership and management to all Team Members
  • Recruit, train and develop staff
  • Create and maintain a positive community environment including resident activities
  • Communicate and manage policies and procedures
  • Create and ensure a safe work environment
  • Protect and maintain company assets
  • Control expenses
  • Maintain professional behavior without interfering with the individual’s work, interrupting the work of another team member, or disturbing the quality of life for Community Residents
  • Additional duties as assigned by Supervisor

Sales and Leasing Agent

Yes! Communities
03.2020 - 03.2022
  • Sell new, used and foreclosed homes in our community
  • Market homes on social media
  • Follow up on all prospects via phone and or email
  • Set appointments to give complete tour of community and home
  • Talked to residents about purchasing current home
  • Helped current homeowners with different options to not lose home
  • Finalize all files with necessary paperwork and signatures prior to filing away

Collector

Yes! Communities
05.2019 - 03.2020
  • Managed several different office management responsibilities.
  • Answered phones and greeted customers/residents
  • Collected payments from existing residents
  • Followed up on any delinquencies and worked with residents and coordinating payment plans on both existing loans and rentals
  • Knocked on homes to collect on past due amounts
  • Maintained rent delinquency to under 1% if not at 0%
  • Prepared files for court
  • Maintained adequate levels of office supplies and equipment
  • Resolved problems and complaints when manager was not around

Assistant Manager

PRO RESIDENTIAL SERVICES
01.2017 - 05.2019
  • Leases and markets vacant and upcoming apartments
  • Completes all leasing paperwork
  • Compiles and processes applications for approval
  • Explains lease and all appropriate addenda to new resident
  • Walks apartments and reports all necessary improvements
  • Assists with resident relations
  • Communicated with residents to resolve rental, management, and maintenance issues.
  • Keys in all fees, deposits, and new lease information
  • Collects and keys in rents
  • Shows apartments to prospective leases
  • Accepts and completes “Notice to Vacate” forms
  • Accepts rental payments
  • Figured increases on renewals, composed their letters and prepared new leases
  • Trains new leasing agents
  • Maintain occupancy rate at a 95% or higher
  • Other duties as assigned
  • Leasing agent from January 2017 - June 2018
  • Promoted to Assistant Manager June 2018 - present

Cashier/Womans

BBB Fashion
12.2015 - 03.2016

Sales/Store Representative

Mattucci Tailors, Tuxedos, & Mens Store
12.2013 - 09.2015
  • I was in charge of the men’s store section.
  • Made sales on merchandise we carried in store. Took weekly inventory to make sure our suits and tuxedos were stocked and ordered more if needed.
  • Completed orders for weddings, proms, and any other occasions where I was needed.
  • Maintained the section clean & organized.
  • Assisted with handed out tickets & giving the pickups in tailor shop.
  • Accepted payments via credit card machine/cash. Closed the credit card for daily sales report as well as closing & backing up the sales on computer.
  • Answered phones, took messages, called customers, and made appointments.

Education

High school or equivalent -

Gardena High School
Gardena, CA
01.2009

Skills

  • Office management
  • Accounts Payable
  • Scheduling
  • Management
  • Manage America (4 years)
  • Sales
  • Office Management
  • Property Management
  • Leadership
  • Fair Housing Regulations
  • Appfolio (2 years)
  • Training
  • Quickbooks (1 year)
  • Property Leasing

Timeline

Community Manager

Yes! Communities
03.2022 - 03.2025

Sales and Leasing Agent

Yes! Communities
03.2020 - 03.2022

Collector

Yes! Communities
05.2019 - 03.2020

Assistant Manager

PRO RESIDENTIAL SERVICES
01.2017 - 05.2019

Cashier/Womans

BBB Fashion
12.2015 - 03.2016

Sales/Store Representative

Mattucci Tailors, Tuxedos, & Mens Store
12.2013 - 09.2015

High school or equivalent -

Gardena High School

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Victoria Aguilar