Victor Felipe Vargas Ulloa
North Vancouver ,British Columbia
Summary
Detailed Barber with almost 7 years experience in hair cutting and styling. In-depth understanding of hair care industry and business operations. Dedicated to best-in-class customer service and satisfaction.
Knowledge in various barbering techniques: classic cut, fade cut, scissors cut, beard trimming, hot towels shave, excellent service with children, adults and seniors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Professional Barber
VAN MENS CLUB
2023.10 - 2023.12
- Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
- Increased customer retention through exceptional communication skills and building rapport with clients.
- Streamlined appointment scheduling by implementing an efficient booking system, reducing wait times for customers.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Completed full and partial shaves with clippers and standard and straight razors.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered incoming telephone calls and scheduled appointments for clients.
Professional Barber
GENTLEMAN´S JACK BARBERSHOP
2022.12 - 2023.09
- Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
- Increased customer retention through exceptional communication skills and building rapport with clients.
- Streamlined appointment scheduling by implementing an efficient booking system, reducing wait times for customers.
- Boosted salon revenue by upselling products and recommending personalized grooming solutions for clients.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Offered expert advice on hair maintenance routines and product usage, empowering clients to achieve desired looks at home between appointments.
- Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
- Consistently received positive performance reviews from guests.
Barbershop Manager
VICHO´S BARBERSHOP
2020.12 - 2022.11
- Increased customer satisfaction by implementing efficient scheduling and appointment systems.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
- Streamlined inventory management processes, reducing costs and ensuring adequate product availability.
- Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
- Developed strong relationships with local businesses, partnering for cross-promotions and events that boosted clientele base.
- Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
- Oversaw financial management tasks such as budget creation, expense tracking, and cash flow monitoring for optimal business performance.
- Implemented social media campaigns that showcased the barbershop''s workmanship, leading to increased online engagement from potential clients.
- Optimized appointment bookings through effective time management which resulted in reduced wait times for clients.
- Coordinated workshops and training sessions for professional development of staff members.
- Consistently received positive performance reviews from guests.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
Professional Barber
WHITE LIONS BARBERSHOP
2019.07 - 2020.09
- Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
- Increased customer retention through exceptional communication skills and building rapport with clients.
- Streamlined appointment scheduling by implementing an efficient booking system, reducing wait times for customers.
- Boosted salon revenue by upselling products and recommending personalized grooming solutions for clients.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Collaborated with fellow barbers for continuous improvement of services offered, fostering a supportive team atmosphere.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
- Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
- Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.
- Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
- Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for men.
- Styled hair according to customer preferences.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
Barber
LUSTOM BARBERSHOP
2019.03 - 2019.07
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
- Consistently received positive performance reviews from guests.
Barber
LA BARBERIA PUQ
2017.12 - 2018.09
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair according to customer preferences.
Education
High School Diploma -
JUAN BAUTISTA CONTARDI HIGH SCHOOL
PUNTA ARENAS, CHILE12.2009
Skills
- Beard Trimming
- Styling techniques
- Active listening
- Precision haircutting
- Customer service
- Texturizing techniques
- Fade mastery
- Hot towel treatments
Languages
English
Professional Working
Spanish
Native or Bilingual
Certification
- Completed Coursework: POMPADOUR AND UNDERCUT STYLES, 2021
- Completed Coursework: TRAINING WORKSHOP, 2020
- Completed Coursework: LOOK AND LEARN, [2019]
- Completed Coursework: BASIC AND ADVANCED BARBERING TECHNIQUES, 2017
Timeline
Professional Barber
VAN MENS CLUB
2023.10 - 2023.12
Professional Barber
GENTLEMAN´S JACK BARBERSHOP
2022.12 - 2023.09
Barbershop Manager
VICHO´S BARBERSHOP
2020.12 - 2022.11
Professional Barber
WHITE LIONS BARBERSHOP
2019.07 - 2020.09
Barber
LUSTOM BARBERSHOP
2019.03 - 2019.07
Barber
LA BARBERIA PUQ
2017.12 - 2018.09
High School Diploma -
JUAN BAUTISTA CONTARDI HIGH SCHOOL
- Completed Coursework: POMPADOUR AND UNDERCUT STYLES, 2021
- Completed Coursework: TRAINING WORKSHOP, 2020
- Completed Coursework: LOOK AND LEARN, [2019]
- Completed Coursework: BASIC AND ADVANCED BARBERING TECHNIQUES, 2017
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