Victor Emilio Machado Gonzaga
Vancouver,British Columbia
Summary
Highly efficient sales person well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
BUBBAS Coffe Shop
02.2022 - 02.2023
- Recommended products based on solid understanding of each customer's needs and preferences.
- Promoted additional items with beverages, increasing store sales by 10%.
- Maintained and operated espresso machines, blenders, commercial coffee makers, coffeemakers and other equipment.
- Managed over 7 beverage orders in high demand environment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Sanitized equipment and wiped down counters and tables to prevent spread of germs
Personal Sales Assistant
Ferremag Hardware Store
01.2021 - 02.2023
- Providing exceptional service and pleasant shopping experiences to retail customers.
- Communicating with suppliers to stay informed of new products and stock availability, resulting in 17% decrease in supply costs.
- Effectively managed cash operations, recording increase in revenue of over 65%.
- Volunteered to work extra shifts during vacations and other busy periods to alleviate staffing shortages.
Crew Member
McDonald's
05.2022 - 12.2022
- Prepared salads, soups and sandwiches for customers
- Prepared recipe ingredients by washing, peeling, cutting, and measuring
- Worked well with teammates and accepted coaching from management team
- Collaborated with team members to complete orders
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
- Handling over 150 ordes per day.
- Increase sales of 15%
Education
Bachelor Of Commerce - Business
University Canada West
Vancouver, BC04.2026
High School Diploma -
Henry Dunant High School
Quito - Ecuador06.2021
Skills
- Sales Expertise
- Safety
- Balance Cash Drawers
- Operate Cash Register
- Server and Staff Support
- Food and Beverage Service
- Nutritional Education
- Teamwork and Collaboration
- Taking Orders
- Food Packaging and Labeling
Certification
- Barista, BUBBAS coffe shop - [4/01/2022][27/02/2022]
- Bank and commercial cashier, Training center, financial and business advisory services in Ecuador - [8/03/2022][27/03/2022]
- Employee of the month, Ferremag - [1/06/2022][1/07/2022]
References
- Bethy Gonzaga, Owner of Ferremag hardware store
+593 994707578.
+593 022339480.
- Alfonso Gonzales, Trainer of BUBBAS Coffe Shop.
+593 98 626 8247.
- Nicolas Morgado Chavarro, Human Resources Manager.
+52 1 55 7686 2339.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Crew Member
McDonald's
05.2022 - 12.2022
Barista
BUBBAS Coffe Shop
02.2022 - 02.2023
Personal Sales Assistant
Ferremag Hardware Store
01.2021 - 02.2023
Bachelor Of Commerce - Business
University Canada West
High School Diploma -
Henry Dunant High School
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