VICTOR VINCENT
Calgary,Alberta
Summary
Persistent leader with a strong blend of entrepreneurial discipline and intrapreneurial drive — building new initiatives while improving systems, processes, and performance inside established teams. Known for taking full ownership of challenges, driving meaningful change, and constantly improving both personal capability and team outcomes. Brings experience across AI engineering, full-cycle sales, high-trust client relationships, and cross-functional collaboration.
Overview
5
5
years of professional experience
Work History
CEO & Founder
Victory Hearing Foundation
11.2025 - Current
- Founded one of the first Canadian charities focused on improving accessibility to hearing aids and cochlear devices.
- Built initial partnerships
- Led early organizational development by building foundational structures, processes, branding, and strategic plans for future service delivery.
Senior Account Development Representative
Leadbox
02.2025 - Current
- Sole owner of top-funnel pipeline generation and outbound strategy, while managing major internal projects that extended far beyond traditional outreach.
- Managed, trained, and optimized a full AI SDR system, overseeing workflow automation and system performance.
- Regularly stepped into AE-level responsibilities by delivering high-impact product demos and handling discovery, follow-ups, technical explanations, and late-stage deal support, including handoff to Account Management.
- Built strong cross-functional partnerships and consistently delivered critical projects ahead of schedule while maintaining resilience under pressure.
- Took on AM-level responsibilities by managing client relationships, handling retention and upsell conversations, and owning account transition workflows.
Account Development Representative
Leadbox
07.2024 - 02.2025
- Built targeted outbound campaigns and developed a strong network of dealership decision-makers to drive new business opportunities with high-quality discovery conversations and demos.
- Researched competitors and market trends to strengthen product differentiation and messaging.
- Utilized CRM tools to manage pipeline activity and maintain clear communication from initial outreach through late-stage follow-up.
- Contributed to a range of impactful sales projects that supported smoother processes and better team efficiency.
Senior Business Development Manager
Deeleeo
07.2023 - 10.2023
- Independently executed full-cycle sales motions — cold outreach, discovery, relationship management, and retention-focused account support.
- Managed client accounts, including SMB and mid-market/enterprise-level stakeholders, building relationships with key decision-makers to drive satisfaction and growth.
- Delivered performance insights and sales metrics to senior management for strategic planning.
- Independently managed the hiring process, conducting interviews, evaluations, and candidate assessments.
Regional Operations Manager
Autozen
12.2021 - 04.2023
- Led operations across Calgary and Edmonton, overseeing multi-level teams of 15 per city and driving regional performance.
- Developed and coached high-performing talent through structured training, mentorship, and improvement plans.
- Built strong relationships with team members and clients, resolving escalated issues and ensuring superior service standards.
- Partnered with senior leadership to evaluate goals, identify performance gaps, and implement operational improvements.
Operations Coordinator
Autozen
06.2021 - 12.2021
- Took ownership of day-to-day operational flow, ensuring teams and communications stayed aligned and running smoothly.
- Served as a primary point of contact for internal teams and customers, resolving issues quickly and maintaining strong relationships.
- Proactively worked with senior managers to understand operational needs, identify workflow gaps, and implement improvements that increased efficiency and service reliability.
Operations Manager
College Pro Window Cleaning
04.2021 - 06.2021
- Oversaw daily operations, hiring, coaching, and performance tracking.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Customer Service / Handyman
North Shore Auto Wash
09.2020 - 09.2021
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Trained team members for consistent service quality.
- Resolved customer issues quickly and effectively, maintaining high customer satisfaction.
Education
High School Diploma -
Windsor Secondary
Business Administration Diploma -
Capilano University
Stock Investing (Basic & Advanced) - Udemy
Carson Dunlop School of Home Inspection - SAIT
Game Design Workshop - Vancouver Film School
ChatGPT Masterclass - Udemy
GA4 Analytics & Marketing - Google
Hubspot Sales & Marketing Certification - Hubspot
B2B Sales Masterclass: People-Focused Selling - Udemy
Management Complete Guide - Succeed in Leadership Roles
Skills
AI - AI Architecture AI Agent Building Vibe Coding AI SDR Automation Custom Sales Tools
Sales & Revenue Operations - Full-Cycle Sales Outbound Strategy Demo Delivery Objection Handling CRM Optimization
Leadership & Collaboration - Coaching Cross-Functional Collaboration Talent Development Stakeholder Influence Emotional Intelligence Accountability
Business & Execution - Copywriting Research Process Improvement Resilience Under Pressure Resource Allocation Creativity Quick Learning Positive Attitude Relationship Building
Timeline
CEO & Founder
Victory Hearing Foundation
11.2025 - Current
Senior Account Development Representative
Leadbox
02.2025 - Current
Account Development Representative
Leadbox
07.2024 - 02.2025
Senior Business Development Manager
Deeleeo
07.2023 - 10.2023
Regional Operations Manager
Autozen
12.2021 - 04.2023
Operations Coordinator
Autozen
06.2021 - 12.2021
Operations Manager
College Pro Window Cleaning
04.2021 - 06.2021
Customer Service / Handyman
North Shore Auto Wash
09.2020 - 09.2021
High School Diploma -
Windsor Secondary
Business Administration Diploma -
Capilano University
Stock Investing (Basic & Advanced) - Udemy
Carson Dunlop School of Home Inspection - SAIT
Game Design Workshop - Vancouver Film School
ChatGPT Masterclass - Udemy
GA4 Analytics & Marketing - Google
Hubspot Sales & Marketing Certification - Hubspot
B2B Sales Masterclass: People-Focused Selling - Udemy
Management Complete Guide - Succeed in Leadership Roles