Victor Tsai
Mississauga,ON
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
10
10
years of professional experience
Work History
Sales Associate
self employed
Mississauga
03.2019 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
Material Handler
the daan group inc.
Mississauga, Ontario
03.2025 - 09.2025
- Loaded and unloaded trucks, ensuring proper handling of cargo.
- Maintained inventory accuracy through regular stock counts and updates.
- Organized storage areas to optimize space and accessibility of materials.
- Collaborated with team members to ensure timely order fulfillment.
- Followed safety protocols to maintain a secure working environment.
- Inspected incoming shipments for damage and accuracy before processing.
- Assisted in training new staff on material handling procedures and equipment usage.
- Managed work area cleanliness by following company guidelines for organization.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Reported any malfunctions or damages of material handling equipment promptly.
- Loaded completed orders on pallets according to delivery numbers.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Organized warehouse inventory according to warehouse plan.
Warehouse Assistant
helix impression inc.
Mississauga, Ontario
01.2024 - 03.2025
- Organized inventory layout to enhance accessibility and efficiency in the warehouse.
- Managed incoming shipments by verifying contents against packing lists and purchase orders.
- Assisted in maintaining cleanliness and safety standards throughout the warehouse environment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Inspected and moved products to designated areas in warehouse.
Restaurant Supervisor
sugar marmalade
Mississauga
07.2023 - 12.2024
- The company's turnover increased by 8% during the time I joined.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Trained new employees on restaurant policies and procedures.
- Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
- Performed cashiering duties as required during peak periods or in the absence of other staff members.
- Planned work schedules for restaurant personnel ensuring adequate coverage at all times.
Warehouse Worker
Helix Impressions Inc
Mississauga
03.2016 - 08.2017
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
Education
Some College (No Degree) - Computer Science
Seneca College of Applied Arts And Technology
North York, ONSkills
- Risk Management
- Project Management
- Competitor Monitoring
- Partnership Building
Languages
2,3,5
Education and Training
other
References
References available upon request.
Timeline
Material Handler
the daan group inc.
03.2025 - 09.2025
Warehouse Assistant
helix impression inc.
01.2024 - 03.2025
Restaurant Supervisor
sugar marmalade
07.2023 - 12.2024
Sales Associate
self employed
03.2019 - Current
Warehouse Worker
Helix Impressions Inc
03.2016 - 08.2017
Some College (No Degree) - Computer Science
Seneca College of Applied Arts And Technology