Victor Tsai
Mississauga,ON
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
sugar marmalade
Mississauga
07.2023 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
Sales Associate
self employed
Mississ
03.2019 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
Education
Some College (No Degree) - Computer Science
Seneca College of Applied Arts And Technology
North York, ONSkills
- Risk Management
- Project Management
- Competitor Monitoring
- Partnership Building
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Assistant Store Manager
sugar marmalade
07.2023 - Current
Sales Associate
self employed
03.2019 - Current
Some College (No Degree) - Computer Science
Seneca College of Applied Arts And Technology
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