Provided customer service support such as responding to inquiries and resolving complaints (average 6-7 problems per shift)
Posed as security to be aware any suspicious activities (people sneaking in without tickets, causing commotions, inappropriate behavior towards actors)
Utilized a scanner to verify admission tickets for guests
Math Tutor
Home Tutoring
09.2019 - 06.2020
One-on-one tutoring students and motivate them towards learning and studying to build self-confidence
Give guidance by providing structural formats for notetaking and study guides
Use of emails and Excel to respond to students and their request of assistance (questions, practice, confirmation)
Education
B.S. - Electrical Engineering, Power Systems, Electronics and Circuit Analysis
California State University, Los Angeles (CSULA)
05.2023
Skills
Simulink
Microsoft Office Suite
Soldering
Analytical thinking
Teamwork and collaboration
Multitasking
Organizational skills
Adaptability and flexibility
Fundamental mathematics
Problem-solving
Cash management
Expense tracking
Accomplishments
Culturally Adaptive Pathway to Success (CAPS) Scholarship Recipient (2019-2023)
Dean's List (Fall 2022)
Basic Life Support (BLS) Certification
Activitiesleadership
STEM Volunteer - East Los Angeles College (06/19 - 09/19)
Provided instructions and materials for activities and projects needed
Practiced developing blueprints for infrastructure layouts and depicting structure's dimensions using the SmartDraw program
Key Club Treasurer - Huntington Park High School (08/2016 - 06/2017)
Recorded all of the club's money
Created invoices based on transactions
Reported to other club leaders about the club's financial budget
Timeline
Halloween Horror Nights House Monitor
Universal Studios Hollywood
08.2023 - 10.2023
Math Tutor
Home Tutoring
09.2019 - 06.2020
B.S. - Electrical Engineering, Power Systems, Electronics and Circuit Analysis
Sr HR Analyst – Learning and Organizational Dev. at Universal Studios Hollywood – NBC UniversalSr HR Analyst – Learning and Organizational Dev. at Universal Studios Hollywood – NBC Universal