Victor Tobias

• Managed budget implementations, employee reviews, training, and weekly schedules for crew and monthly schedules for managers.
• Managed a diverse team of Swing Managers, fostering a positive work environment and high employee satisfaction based on Focus Groups and Crew Surveys.
• Developed and implemented strategies to increase sales and profitability based on our business plans. (ex. Smart Retailing, Guest relations, Guest satisfaction surveys)
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Achieved Manager of the Year in 2022 (only for salary positions)
• Worked in multiple locations including locations in Edmonton, Spruce Grove, and now Stony Plain
• Was promoted properly and rose through the ranks from Crew to Crew Trainer, Team Leader, Shift Manager and ran all 4 departments there is to know.

• Connected and engaged with customers to understand styling needs.
• Embraced fashion and understood market trends to articulate in client interactions especially in the jeans market.
• Was always ready to help with guests on their styling need - being ready to dictate their custom desires
• Translated inspiration into action by solving customer styling needs.

Reason for leaving - had a car accident that did not allow me to drive to the location, HR did not allow me to take an LOA.

• Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages, following up with the amount of shoes we have
• Whenever a sales requested a shoe, it was up to me to send them up from the basement
• Checked numbers manually and used hand-held equipment to locate products.

Reason for leaving - COVID. They had to let me go due to cutting in staffing. I was a part timer and working 5-10 hours a week so it was a mutual understanding.